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Customer Service Manager

Location:
Taylorsville, NC
Posted:
December 15, 2012

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Resume:

charles cappadona

Email: abp6pp@r.postjobfree.com

Address: **** *.***** **

City: Taylorsville

State: NC

Zip: 28681

Country: USA

Phone: 828-***-****

Skill Level: Management

Salary Range: $45,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Charles Cappadona

Career objective

Seeking the opportunity to utilize my extensive management experience, in the areas of operational performance and profitability, staff development and leadership.

Education

a- Extensive career training, Management level for associate development and business operations.

a- Completed High Performance ASM forum for store manager position.

a- Completed the Two week retail management training, Atlanta.

a- Completed Two week advanced retail management training, Orlando.

Skills / Qualifications

a- Strong leadership skills with the ability to teach, train and develop a workforce with strong morale and productivity.

a- Utilize budget plans to be profitable and create company growth.

a- Strong leadership skills in controlling shrink, payroll and operations.

a- Ability to execute at a high level,company procedures for training and processes for associate development.

a- Provide outstanding customer service.

Work Experience

a- Self employed for 15 years,owner of retail store,home improvement installations.

a- 12 years of award winning retail customer service.

a- 10 years management skills,operations,sales,store manager.



Contact this candidate