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Customer Service Manager

Location:
Anderson, SC
Posted:
December 12, 2012

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Resume:

Title:Web Manager & Innovations Specialist

abp5g0@r.postjobfree.com

Document

Source below

NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE: SC

ZIP:

CANDIDATE ID: 2864530

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE: 864-***-****

EMAIL: abp5g0@r.postjobfree.com

HOMEPAGE:

HOTTEST SKILLS: financial, financial plan, tax, market, marketing, audit, communication,

presentation, public relation, budget, cpa, finance, lease

REVISION: 08-SEP-02

RESUME:

29579 Shane Bruce Anderson, SC 864-***-**** abp5g0@r.postjobfree.com Shane Bruce

314 Forest Lane7

Belton, SC7296277H (864)338-32757W 864-***-****

abp5g0@r.postjobfree.com

Objective:To obtain a challenging position that will utilize my

excellent written and oral communication skills while employing my leadership

and creative abilities.

Education:1994

-1998Anderson College

Anderson, SC

BA

in English

7Summa Cum Laude Graduate

with 3.97 GPA, 4.0 within major

1990

-1994Belton-Honea Path High SchoolHonea Path, SC

Honor Graduate with 3rd Highest GPA

Experience:

March 22, 1999

-presentAndersonCounty

Anderson, SC

Web Manager & Innovations Specialist, Innovation & Financial

Planning Division

7Design, implement, oversee, and update Anderson Countys Official

Website (www.andersoncountysc.org).

7Perform Public Relations related tasks including, but not limited to,

writing speeches for public meetings and ceremonies, writing press releases,

coordinating, planning, and overseeing divisional gatherings and special

events,

developing and assisting with presentations to County Council, private groups,

and county employees, and marketing the Anderson County website.

7Assist with Human Resources and Personnel related matters including,

but not limited to, employee surveys, career fairs, job audits and job

shadowing.

7Track and record monthly employee turnover rate, history of job

vacancies, and number of applicants for each available position.

7Maintain confidential personnel files for Innovation & Financial

Planning division employees.

7Devising presently an In-Houes Training Program that will allow

specially skilled employees to conduct training sessions for co-workers.

7Research and report on various county-related issues as directed by

Innovation & Financial Planning Director and/or County Administrator.

7Assist the Innovation & Financial Planning Director with confidential

internal audits, research, and investigations.

7Compose speeches, letters, and media articles for County

Administrator

and Innovation & Financial Planning Director.

7Proofread documents for Innovation & Financial Planning Director and

County Administrator.

7Coordinate and oversee divisional gatherings and special events.

7Assist in the development of the budget for Innovation & Financial

Planning.

7Designed the letterhead for the Innovation & Financial Planning

Division.

7Designed the template for all Anderson County business cards.

7Act as liaison between Innovation & Financial Planning Director and

her

8 Department Heads. Departments within this division include the

Assessors Office, Register of Deeds, MIS Department, Finance, Records

Department, Wage and Compensation Office, Fleet Services, and Anderson Sports

and Entertainment Center. As the Assistant to the Innovation & Financial

Planning Director, I must have a general knowledge of the practices and

procedures of each of these departments and maintain rapport with more than

100

employees within the division.

1994

-1999Anderson CountyAnderson, SC

Customer Service Coordinator, Assessors Office

7Assist taxpayers and customers both in person and over telephone.

7Train new employees in both assisting taxpayers and entering data

into

computer.

7Maintain letters of appeal and schedule conferences for taxpayers

with

appraisers.

1998

-presentAnderson CollegeAnderson, SC

Part-time

Professional Writing Tutor

7Assist Anderson College students with proofreading, revising, and

editing research papers.

7Advise students on general processes for various research styles and

writing techniques.

Computer Skills:Knowledge of Windows 95/98, Microsoft Office Package,

Lotus, Word Perfect, the Internet, AS/400 systems.

Languages: Frenchable to read, write, and translate on an

advanced level. Able to speak on an intermediate level. Spanishable to

read, write, speak, and translate on a beginner level.

Awards &

Recognitions: Recently published in volume of poetry published by

the International Library of Poetry, 1998Anderson College Outstanding

Achievement Award for Writing, 1997 Anderson College Graduation Marshal, 1995

Anderson College Outstanding Achievement Award for French, 1994 Anderson

Independent Mail Award for Excellence in Marketing nominee.

References: Ms. Gina Smith-Dahle, CPA

Director of Innovation & Financial

Planning

PO Box 8002

Anderson, SC 29622

864-***-****

Mr. Mike Holden, Chairman

Anderson County Council

PO Box 8002

Anderson, SC 29622

864-***-****

Dr. Shirley R. Jacks

Academic Dean

Anderson College

316 Boulevard

Anderson, SC 29621

More references available upon request



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