Customer Service Sales

Product coordination/ Graphic Arts (St. Louis, MO )

Date: 2013-01-04, 11:59AM *************@*****.***

Heather Carr

Phone: 314-***-****

Email: **********@*****.***

Objective

My objective is to leverage my experience while continuing to be challenged. I have 16 years of experience in Account Coordination along with my background in Project Management, Data Analysis, Graphic Arts, and Web Development serving as key liaison between account executives, consultants, clients, and production departments to ensure continuity and accuracy of all projects. I am seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

Profile

Motivated, personable business professional with a successful record of profitable revenue management. Talent for quickly mastering technology -Versitile in several software applications including expert level Microsoft Office Suite ( Word, Excel, PowerPoint, & SharePoint), Adobe Creative Suite CS5 (Photoshop, Ilustrator, Dreamweaver, Acrobate, & InDesign),Corel x5, Sage ACT, and many more. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent guidelines. Flexible and versatile -- able to maintain a sense of humor under pressure. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Account Coordination

Project Management

Data Analysis and Graphing

Graphic Design Web Site Development and upkeep

Customer Service

Scheduling Billing

Accounting/Bookkeeping

Professional Presentations

General Office Skills

Highlights of Professional Career

February 2009 - Present

The Benfield Group 20 Allen Ave Suite 345 Webster Groves Mo 63119

Promotional Coordinator/Graphic Designer

Account and Event Coordination/Graphics

Analyze survey data (Excel spreadsheets) and create and/or update graphics for Powerpoint presentations, Dashboards, Excel reports and speeches, Using advanced knowledge and experience of Microsoft Office software products (Word, Excel, PowerPoint) and Graphics Software ( Photoshop CS5, Corel Draw, Illustrator, InDesign) for very high profile customers (e.g. GE, Express Scripts, Pfizer, Johnson & Johnson.. etc.)

Coordinate meetings, including securing meeting rooms, scheduling guests, retaining catering, arranging audiovisual/teleconference equipment, circulating committee materials, confirming attendees, and other logistics as required.

Maintain the professional calendars of President, Vice President and Consultants, including scheduling, confirming meetings, and preparing meeting materials.

Coordinate local and national travel, including preparing requests for travel, setting itineraries, and preparing expense reports, and mileage reimbursement requests.

Coordinate publicity, including creating flyers and posters, advertising materials using Adobe Photo Suite CS5

Arrange and complete event logistics, working from an approved budget, to include securing venues, retaining catering, arranging audiovisual/teleconference equipment, preparing travel arrangements, preparing agendas and event materials, and troubleshooting as required during events.

Built and Maintain company Wiki for all confidential information housed in our server for easy access/reference for Account executives, VP's and Presidents.

Maintain/Update Client Database with Sage ACT

Built and Maintain a book order website for Johnson & Johnson

May 2000- February 2009

KPLR - TV Channel 11 2250 Ball Dr. St. Louis, Mo.63020

Graphic Artist /Creative Services Promotional Copy Coordinator

Graphic Design

Design all On-Air Graphics for the Nightly News Program,Station Logos, Promotional materials including signs, Banners, Business cards, and Web Updates

Coordinate all Graphics related to the Evenings News story for Over-the-Shoulder, Mugs and Plasma screens

Fluent in Mac, Adobe Photoshop and Corel x5.

Adobe After Effects, and Illustrator experience.

Highly conceptual with the ability to create cutting edge graphics.

Excellent communications skills.

Ability to meet tight deadlines.

Creative Services

Traffic Coordinator for all promotional media including promotional events, current and up-coming programming, and public service announcements.

Work closely with The CW Network to insure deadline and promotional schedules are meet.

Schedule promotional commercial material on broadcast log in accordance with established FCC Guidelines and procedures

Responsible for logging all commercial materials upon receipt from The CW network. Responsible for ensuring commercials are ingested for air in a timely manner.

Work with Master Control to execute last minute commercial copy changes and to troubleshoot miscellaneous traffic related issues.

Continuity Coordinator

Coordinate and oversee the timely flow of media campaigns for over 500 accounts and 15 account executives.

Serve as key liaison between account executives, advertising agencies, creative and production departments to ensure continuity and accuracy of all projects.

Maintain Time- Sensitive, up-to-date, and overall quality and accuracy of all accounts by proofing all materials prior to routing and release.

Schedule commercials on broadcast log in accordance with established FCC guidelines and Procedures .

Responsible for logging all commercial materials upon receipt from advertising agencies. Responsible for ensuring commercials are ingested for air in a timely manner.

Work with Master Control to execute last minute commercial copy changes and to troubleshoot miscellaneous traffic related issues.

1998-2000

Form Systems 1160 Research Blvd, Saint Louis, MO 63132

Administrative Assistant

Answer all incoming phone calls

Greet / announce office visitors

Maintain condition of the reception area

Maintain fax machine / faxes

Sort an deliver incoming and outgoing mail / maintain postage meter

Keep office supplies stocked

Update and maintain phone roster

Order new hire name tags and business cards

Any administrative work for other departments as necessary

1996-1998

Seltel Advertising St. Louis, Mo.

Sales Assistant

Provide sales support to Sales Staff and Sales Manager. Assemble & analyze confidential information, prepare reports, manuals, agendas and general correspondence. Create outgoing proposals. Order & maintain advertising materials. Compile weekly projections for Management. Answering incoming calls as a company representative. Maintenance of account lists . Creating and maintaining excel spreadsheets.

Phone support

Calendar management & meetings

Filing, typing, & correspondence

Back up other admin assistants

Self-starter with strong oral and written communication skills

Work unsupervised with attention to detail

Interface with personnel at all levels, internal and external

Prioritize and accomplish multiple tasks in a fast-paced environment

Heather Carr

Phone: 314-***-****

Email: **********@*****.***

Contact this candidate