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Customer Service Sales

Location:
Bloomington, IL
Posted:
December 10, 2012

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Resume:

Merdith Brooks

Email: abp477@r.postjobfree.com

Address:

City: Bloomington

State: IL

Zip: 61701

Country: USA

Phone: 309-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with [12] years in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from Bloomington high school, Bloomington IL 1/2001 to 6/1989 (General)

Job History / Details:

Career Overview

Personable and responsible Cashier with [12] years in retail and customer service. Solid team player with upbeat, positive attitude.

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Energetic work attitude

Large cash/check deposits expert

Markdown/promotional procedures

Store maintenance ability

Inventory control familiarity

Customer service expert

Adaptive team player

Opening/closing procedures

Creative problem solving,Scheduling,10-KeyTime ManagementActive listening,Writing

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

February 2000 to November 2012

Hostess(IBC) Bloomington, IL

Manager

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Trained [] new employees quarterly.Earned Top Seller for two consecutive quarters in [].Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 percentage accuracy rate.Resolved product issues and shared benefits of new technology.Expressed appreciation and invited customers to return to the store.Assisted customers with store and product complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Accurately logged all daily shipping and receiving orders.Managed cash stock and inventory balances accurately.Assisted customers in finding out-of-stock items.

Educational Background

1989 Bloomington high school Bloomington, IL

High School Diploma General



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