Please Give me one chance Im homeless (Oxnard )

Date: 2012-12-26, 2:30PM abp3pt@r.postjobfree.com

Luz Adriana Guerrero

**** ******** ***

Oxnard, Ca 93035

805-***-****

abp3pt@r.postjobfree.com

December 26, 2012

Dear Hiring Manager, Thank you for taking the time to read my cover letter, I'm 30 year old single mom of two children, girl and boy, I reside in the city of Oxnard. My last employer was Deckers Inc. where my job title was data entry/ costumer service, imputing the invoices in the system as well as reviewing costumers complaints and resolving problems regarding product quality. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I am an excellent employee who achieves ongoing success. It would be a pleasure to interview with you and I look forward to hearing from you soon.

Very Sincerely,

Luz Adriana Guerrero

Luz Adriana Guerrero

1820 Elsinore Ave Oxnard n Home: 805-***-**** n Email: abp3pt@r.postjobfree.com

OBJECTIVE: The ability to handle a variety of customer service and administrative tasks and resolve customer issues.

Work History

Deckers, Camarillo Ca 01/12-04/12

Data entry imputing information in the computer of clients and vendors, shipping, palletizing and quality inventory control of merchandise.

Maulhardt Insurance Agency, Oxnard 05-11 to 08-11

My responsibilities as receptionist consisted of doing quotes for all types of insurance, witch required navigating the internet, data entry and customer service and some accounts receivable.

Realty World Advance Real Estate, Oxnard 06-08 to 04-09

Personal Assistant / Tax Preparation

I was responsible for opening and closing the office. I also updated escrow files, tax preparation scheduling appointments, handling multi-phone service, fax, file, accounts receivable, bank deposits, organized mail, and office maintenance as well as running errands for the business and some cooking.

Dial Long Distance, Camarillo 10-07 to 02-08

Sales/Phone Operator

Customer service, Sales, cold calling and following up with leads as well as closing leads, updated accounts for long distance carriers, operating a multi phone line service.

Joseph Steven and Associates, Newbury Park 12-05 to 10-07

Collection Agent

Debt recovery and sales floor productivity manager, accounts receivable cold calling, skip tracing debtors, companies, data entry, filling, answering phones.

Office Skills: Bilingual,Customer Service, Tax License, Telephone & Front Desk Reception (40 WPM) Database & Records Management

Education High School Graduate Hueneme High School 1996-2000

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