Kelli's InformationLocation: COLORADO SPRINGS, COTitle: AdministrativeExperience: 12+ yearsWilling to Relocate: YesWilling to Travel: Love travelling for workCareer Level: Entry LevelWork Status: U.S. CitizenInterests:

Member Since: 2011-03-28 Helpful Links

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Kelli M. Erwin

2550 Trinity Circle Apt. C

Colorado Springs, CO 80918

719-***-****

abp1jg@r.postjobfree.com

Objective

My personal goal is to find a challenging position with a reputable company that will utilize my strengths and experience to make me a valued asset to the organization. The ideal company will encourage both personal and professional growth and promote from within based on job performance.

Work Experience

Al Serra Chevrolet

Warranty Administrator/Parts and Service Cashier-

June2010-Present

Receptionist- Answering, directing and handling all incoming calls for the Volkswagen dealership. Duties include scheduling appointments for service customers, handling customer concerns and or complaints, directing calls to the appropriate person or department, processing all customer payment for Parts, Sales or Service customers, maintaining a neat and organized Receptionist area, ordering supplies as needed and various duties as assigned.

Warranty Administrator -Responsibilities include processing all Volkswagen Warranty Claims into the Reynolds & Reynolds computer program, verifying and correcting claims for proper processing, monitoring claims for payment, processing Credit Memos weekly, closing work orders and printing claims and various other duties as required.

Parts and Service Cashier-My responsibility as the Parts and Service Cashier is to maintain the integrity of our dealership by protecting the relationship with our patrons and providing excellent customer service to the Parts and Service customers as well as to our Retail Sales Clients. I process the Work Orders for customers, collect full and accurate payment, process receipts for sales department down payment and Direct Warranty sales, close the work orders and perform the closing duties each night, which includes but not limited to preparing the deposit from that days business as well as producing closing reports for the accounting department and other duties as assigned.

Woodmen Nissan

September 2009- January 2010

Billing Clerk

Primary responsibilities include performing a variety of data entry functions for dealership based on daily sales of automobiles, bill files per dealership instruction, compile information and data necessary for accurate billing, stock in new and sued vehicles using the Reynolds & Reynolds system, post daily deposits, maintain accurate inventories by monitoring schedules daily, entering all product sales into Warranty database as sold, entering and maintaining RDR'S daily, performing month in closeout duties monthly, and other duties as assigned.

The LOGS Network

November 2008- September 2009

Billing Clerk

Primary responsibilities include preparing invoices for clients based on daily billing reports, bill files per client instruction, compile information and data necessary for accurate quoting and other tasks as assigned. The cases include Foreclosure, Bankruptcies, Eviction, and Litigation cases in various stages of the process.

Orlando Infiniti

October 2007- July 2008 Orlando, Florida

Automotive Accountant

Accounts Receivable/Payable Clerk-Prepare daily deposits using the Remote Capture Deposit System and accurately record deposit totals for sales and service departments. Audit all service repair orders for accurate calculations and taxing, post invoices and cut payable checks as needed, reconcile various accounts to schedules, reconcile dealer reserve statements monthly, reconcile floorplan, prepare LIFO paperwork for end of year accounting packets, and provide backup support for the title clerk, billing clerk and other desks as needed.

Mercedes Benz

June 2007- October 2007

Automotive Accountant

Payroll/ Human Resource Administrator-Prepare, submit and reconcile payroll records, monitor employee A/R accounts and reconcile schedules accordingly, monitor and maintain accurate employee timekeeping, prepare paychecks and direct deposits for employees and managers on a bi-weekly basis using the ADP computer system, input new employee information and maintain accurate and current employee records, facilitate with the processing of new hire screening including background checks, DMV reports, drug testing and reference checks, provide information on benefit packages and proper enrollment procedures and prepare reports for Controller and GM as needed.

General Accounting Clerk- Process and prepare funding packets for lending institutions, provide backup support for Accounts Payable and Receivable, post Funding notices, reconcile schedules on various accounts, order office supplies, and other duties as needed.

Phil Long Ford, LLC

June 2001- April 2006

Automotive Accounting Professional

Finance Assistant and Warranty Clerk- Process and package all necessary documents for funding packets for financial lending institutions, process all submissions and cancellations for warranties and calculate and type refund checks, maintain and clean schedules, reconcile warranty statements, compile and process credit bureaus for potential buyers, load new deals into the Reynolds & Reynolds computer system, run daily doc and heat sheet for all Managers, prepare packets for billing in the accounting department, maintain sales log for salesmen, and train new employees as needed.

Biller- Audit and post all new and used car deals into the computer system, calculate and report all salesmen commissions and bonuses for payroll coordinator, prepare sales analysis for end of month close-out meetings and handle all questions and concerns pertaining to salesmen payroll,as needed.

Inventory Clerk- Stock in all new and used vehicles into inventory, maintain and clean inventory schedules, floor new and used vehicles via the internet as required, handle the processing of all lease-buyouts and dealer trades, conduct physical inventory working closely with the Inventory Control department.

Wholesale Title Clerk- Processed all wholesale title paperwork and worked closely with the Wholesalers to insure timely and accurate titles and payment processing, both incoming and outgoing.

Payroll Assistant- Assisted Payroll Coordinator with the processing of new hire paperwork, scheduling drug tests, explaining benefits, maintaining accurate and current I-9 forms and W-2 forms for all employees, processing changes and updates in system, manage confidential information with integrity and maintain personal files.

Internal Auditor -Responsible for all EFT posting into general ledger accounts, posted all funding notices and finance reserve payments, reconcile three bank statements daily and prepare discrepancy reports for Controller explaining any outstanding items, cancel outstanding checks and deposits in computer system, process all stop payments with banks, process positive pay and ACH transactions, research hold checks and monitor daily cash flow.

Accounts Payable and Receivable Matching, verifying, and auditing purchase orders and invoices for accuracy and verifying against statements, researching discrepancies and cutting batch checks and mailing to appropriate vendors. We processed approximately 300-500 checks a week.

General Office Administrator-Responsibilities included maintaining inventory of all office supplies and reordering as necessary, scheduling regular maintenance and repair of all office products, and coordinating meetings and close-out lunches and providing backup to other areas as needed.

1928 Jewelry Company Burbank, CA

January 1999- June 2001

Regional Manager

Responsible for recruiting, hiring, training and supervision of 12 store managers in six states. Developed and implemented new training techniques to improve sales and productivity. Traveled to each store monthly for training and evaluations. Monitored daily, weekly, and monthly sales goals for each store. Provided new product knowledge training and visual merchandising training, conducted seasonal set-up and merchandising workshops for all store managers and supervised annual inventory for all stores in region. Functioned as the company trouble-shooter traveling to other regions and filling in for other Regional Managers and Store Managers as needed. Handled sales, customer service, shipping and receiving, special orders, daily reconciliation, daily deposits, and floor moves.

Education

August 1988- December 1995 Attended Montgomery County College

General Studies and Business Management Courses Conroe, Texas

Some College Coursework Completed

January 1988- May 1988 Attended San Jacinto College- Central

Major course of study was Nursing Pasadena, Texas

Some College Coursework Completed

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