Judith Popolizio

Email: abp163@r.postjobfree.com

Address: *** ***** **** **

City: North Branford

State: CT

Zip: 06471

Country: USA

Phone: 203-***-****

Skill Level: Director

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JUDITH P. POPOLIZIO

115 Doral Farm Road 203-***-**** 203-***-****

North Branford, CT 06471 abp163@r.postjobfree.com

SENIOR SALES, MARKETING, & BUSINESS MANAGEMENT PROFESSIONAL

Seasoned leader with a broad background in managing all aspects of sales/marketing cycle, project management, and staff training initiatives. Change agent with a can do attitude and talent for motivating others to reach and surpass career potential. Known for ability to -set the standard- while seeing the big picture and thinking -outside of the box.- Skilled in consistently creating team environment that positively impacts company culture. Known for driving new business growth and profitability by assessing needs, improving revenues, and implementing successful business strategies. Exceptional public speaking skills.

Core Competencies:

* Strategic Solutions and Business Planning

* Performance Metrics & Consulting

* Relationship Creation and Retention

* Sales Team Performance & Management

* Policies & Procedures Development * Change Management & Implementation

* Project Management & Creation

* Market Trend Analysis and Forecasting

* Product Presentations and Training

* Staff Development and Mentoring

PROFESSIONAL EXPERIENCE

AUTOMOTIVE TECHNOLOGIES, INC. (dba Wireless Zone), Middletown, CT 2009 - 2012

Executive Director - Customer Service & Training (7/2010 - 12/2012)

Promoted to position for building and managing team of 10 specialists (3 customer service reps and 7 trainers). Full accountability for $750,000 budget. Streamlined efforts for processing orders and inventory control. Oversaw equipment ordering, warehouse policies and procedures; and handled internal customer purchases. Created and executed training policies, procedures, and systems for franchise owners. Monitored inbound calls to call center.

* Wrote operations manual that was designed to fully detail all customer service and warehouse duties and educate employees regarding updated operational policies.

* Designed and implemented online training system to standardize training practices and provide accessible professional development resources to franchise owners and employees.

* Successful in negotiating and securing new customer service help desk system which improved franchise owner and customer satisfaction by 60%.

* Saved approximately $1 million in overhead expenses through efforts in negotiating and securing new shipping vendor program from UPS to FedEx.

* Served as Chairperson and Event Planner for Annual Wireless Zone Franchisee Convention.

Director of Sales & Training (5/2009 - 7/2010)

Recruited to position with role of building and developing team of eight trainers. Orchestrated training programs for franchise owners involving strategic marketing, effective hiring techniques, sales training, motivation strategies, and more. Developed training programs in areas of on-boarding and change management. Devised policies and procedures for store owners. Managed vendor relationships and budget of more than $350,000 annually. Orchestrated training classes and on-site store trainings.

* Created on-line university including web-based trainings and courses for store owners in training employees.

* Implemented change management classes that subsequently resulted in improving employee morale.

* Developed strategic plan for training 65 new franchise owners, an increase from only 10 the previous year.

* Improved B-to-B sales by 25% for store owners due to efforts in developing trainings and procedures.

SCREENVISION DIRECT, Manhattan, NY 7/2007 - 5/2009

Associate Regional Sales Director - New England Region

Led team of 24 B-to-B account managers for selling advertising spots. Developed and implemented individuals and team performance plans. Monitored and tracked team growth and effectiveness. Conducted weekly workshops on motivation through in-field training sessions. Recruited new account managers. Increased base revenue to $4.0 million (50% growth). Monitored region's budget. Built business relationships in territory.

* Consistently met annual sales quotas; and increased base revenue by 50%.

* Motivated and developed top talent with three managers being in -Winner`s Circle- (Top 15 in the nation).

* Recognized for having the most -Winner Circle- account managers in the region.

AT&T, New Haven, CT 1987 - 2007

Account Manager - National Sales (2004 - 2007)

Marketed and sold advertising space for Yellow Pages to businesses nationwide. Increased sales by promoting non-traditional products. Spearheaded innovative collaborations with advertising agencies that brought Yellow Pages advertising to their client`s media mix. Supervised team of 5 direct reports.

* Consistently met annual sales quotas; exceeded quota by approximately 20%. Produced in excess of $3.5 million in revenue from an original base of $1.9 million when the quota was only $2.9 million.

* Generated an additional 2% commission through efforts in -breaking the barrier- with specific advertising agencies and subsequently persuading customers to add YP advertising to the media mix for their clients.

Held earlier increasingly accountable positions in company as:

Senior Manager - Sales Training & Management Development (1997 - 2003)

Project Manager (1996 - 1997)

Account Executive - Yellow Pages (1987 - 1996)

Voted #1 Trainer for outstanding record of developing most successful top talented staff members. Received Superior Performance on Overall Team (SPOT) Award. Named -President`s Club Winner- for Southern District.

EDUCATION

Bachelor of Science - Marketing, POST UNIVERSITY, Waterbury, CT

Completed professional development courses in:

Effective Communications & Human Relations (Dale Carnegie)

Smart Questions & Power Speak (Dorothy Leeds)

CERTIFICATIONS

Accelerated Learning Certification, David Meier - Train the Trainer Certification, American Management

Association (AMA) - Train the Trainer Certification & Training Design Certification, Freisen Kaye & Assocs.

IBM TeamPac - The Power of Teams - The Versatile Sales Person, Wilson Learning, Qualified Administrator

MEMBERSHIPS

American Society for Training & Development (ASTD)

National Association for Female Executives (NAFE)

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