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Sales Customer Service

Location:
Boise, ID
Posted:
January 07, 2013

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Resume:

Ready and Prepared (Boise, ID)

Date: ****-**-**, 4:51PM abp08y@r.postjobfree.com

full-time or part-time, I'm there! Hopefully looking for the Boise area.

I'm friendly, efficient, open schedule, and looking to be on top with what is asked of me.

Hailie Johnson

208-three5three-65four0

(contact information left hidden for spam and solicitation reasons, will provide upon request)

EXPERIENCE

June 2011 -- Present, U-Haul Company of Idaho, Customer Service Representative

Refill propane canisters

Receive and dispatch trucks, trailers, and other equipment

Provide customers with quotes both in person and over the phone

Follow up with customers regarding quotes, past due equipment, and late reservations

Use a computer to log all equipment activity, customer contracts, equipment and customer notes, and equipment repair needs

Receiving and processing inventory and conducting floor sales

July 2012-December 2012, KidLink Learning Center, daycare teacher/assistant teacher

Deal with the opening and closing shifts of receiving and releasing children

Extensive cleaning duties

Large amount of communication with parents (face to face, by phone, and accident report sheets)

Must be aware to all surroundings for the safety and well being of the children, also trained to be aware of signs of sickness

Trained and licensed to handle medications for sickness or special needs of children

Required to be outgoing and always thinking of new ideas

Deal with daily paperwork keeping track of children's progress and what could/may be improved at home or at the center

Certified by the state child care provider and also First Aid and CPR certified

October 2010 -- July 2012, ShopKo, Cash Service and Floor Representative

Deal with monetary transactions including sales, refunds, and voids

Up sell protection plans and other miscellaneous services

Restock products in assigned departments and audit inventory, price check products, and setup sales and new product advertisements

Organize inventory by sale percentage demands

Clean sales floor and other public areas

September 2011 -- October 2011, Halloween Express, Sales Associate (seasonal)

Greeted customers as they entered the store to make them feel welcomed

Advertised costumes and set up inventory displays

Maintained cleanliness of dressing rooms

Did set up and break down of equipment at the beginning and end of the season

August 2011 -- October 2011, Cracker Barrel, Hostess

Greeted customers and welcomed them

Created, edited, and canceled reservations

Communicated potential customer needs with chefs and other co-workers and handled customer complaints

Maintained a clean working area and public areas

Handled large party groups

May 2009 -- July 2011, Roaring Springs Water Park, Food & Beverage Team Member (seasonal)

Deal with monetary transactions including sales, refunds, and voids

Opened and closed assigned facility up to policy standards

Handled food and beverages in compliance with state guidelines and laws and ensured facility was up to date with current Health Department regulations

Ordered and received inventory

Met the special needs and requests of VIP visitors

August 2009 -- May 2011, Centennial High School, Student Kitchen Help (seasonal)

Prepared hot and cold foods in compliance with Health Department regulations

Maintained a full inventory

Cleaned up during and after lunch

Assisted kitchen staff in daily work

May 2008 -- August 2008, Nation Wide Insurance, Telemarketing Manager (seasonal)

Contacted customers over a phone and provided quotes as well as sold insurance

Conducted informative calls of upcoming fundraisers

Handled personal information of current and future clients

Conducted door to door sales

QUALIFICATIONS

OSHA certified Propane Dispenser Operator, CPR and First Aid certified

Experience repairing and moving large and small fleet vehicles

Background working in a sales environment

Background working with multi-line phones

Background inputting and retrieving information from computer systems

Experience working with Microsoft Office 2003 & 2007

Experience working with customers in a variety of environments

Knowledgeable with how restaurant environments work

High School Graduate

EDUCATION

January 2012 -- Present, College of Western Idaho, Nampa, Idaho

AA in Communications and AA in English



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