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Customer Service High School

Location:
Columbus, OH
Posted:
October 16, 2012

Contact this candidate

Resume:

Jonica Hamby

Email: abozd8@r.postjobfree.com

Address:

City: Columbus

State: OH

Zip: 43229

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Focused Managing Aesthetician offers impressive track record of maintaining customer satisfaction and building a solid customer base. Areas of expertise Beauty and Wellness.

Educational Background:

High School Dipolma from The Aveda Institute, Columbus OH 1/2001 to 7/2009 (Esthiology)

High School Dipolma from Everest Institute, Columbus OH 1/2001 to 10/2012

Job History / Details:

Summary

Focused Managing Aesthetician offers impressive track record of maintaining customer satisfaction and building a solid customer base. Areas of expertise Beauty and Wellness.

Skills

Training staff

Problem resolving

Developing menus

Advanced interpersonal skills

Excellent verbal communication

Relationship/team building

Commitment to quality and service

Perform well in high-demand, fast-paced environments

Stock maintenance

Inventory control

Coordination skills

Profit enhancement

Cash management experience

Employee hiring and retention

Accomplishments

Sales and Promotion

Planned and executed promotional events to market services to new clients.

Client Service

Developed long-term relationships with customers which increased repeat business.

Maintained a positive experience for all salon patrons.

Training:

Promoted twice within a year from part-time Advisor to Assistant Team Leader.

Experience

September 2012 to Current

Room Five New Albany, OH

Managing Aesthetician/ Massage Technician

I am an independent contractor/business owner. I am responsible for everything from inventory and budget control to providing the highest level of customer satisfaction and quality services in a spa setting.

April 2011 to September 2012

Aveda Columbus, OH

Assistant Team Leader

I was responsible for training and coaching team members to company standard. I also had to maintain a high level of customer service and achieve weekly sales goals. I sold over $150,000 in retail in one fiscal year. During my time at Aveda my team achieved the high fund raising total for earth month in Aveda EC history! Over 15,000!

September 2009 to February 2011

Stile Salon and Day Spa Columbus, OH

Aesthetician/Massage Technician

I was responsible for rendering the highest level of customer service in a spa setting. During my time there I built a steady clientelle and built many personal team relationships.

Education and Training

2009 The Aveda Institute Columbus, OH

Certification Esthiology

My path of study at Aveda included Anatomy, Biology, and of course practical study of skin modalities, hair removal, and makeup.

2008 Everest Institute Gahanna, OH

Certification Massage

My path of study at Everest included Anatomy, Physiology, Biology, and Massage Theory. Also completed clinical hours there.



Contact this candidate