Customer Service High School

Mary Hills

Email: abouvs@r.postjobfree.com

Address:

City: Jacksonville

State: IL

Zip: 62650

Country: USA

Phone: 217-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable office assistant skilled with working with a diverse group of individuals. Results oriented and dedicated to 100percentage Customer Satisfaction.

Educational Background:

High School Dipolma from Jacksonville High School, Jacksonville IL 1/2001 to 5/1984 (Spanish, Typing, Art)

Job History / Details:

Career Overview

Energetic and reliable office assistant skilled with working with a diverse group of individuals. Results oriented and dedicated to 100 percentage Customer Satisfaction.

Skill Highlights

Customer Service

Dispatching

Meet deadline

Schedule management

Meets/exceeds goals

Insurance processing

Inventory systems

Data Entry

Qualified in several Management skills

Attention to detail

QuickBooks

Team building

Staff motivation

Employee training and development

Multi Task

Internet Research

Telephone Skills

Leadership ability

Core Accomplishments

Customer Service:

Lead several teams successfully by providing excellent training and follow up.

Implemented plans to increase restaurant operating profit and increasing sales.

Developed many Management skills over time through numerous seminars and experience.

Handled numerous customer issues effectively in every position held.

Collaborated with employees/ co-workers/ owners to ensure smooth work flow and efficient organization operations.

Effective communicator.

Professional Experience

May 2009 to Current

Central Il. York, Inc Springfield, Illinois

Dispatcher/Office Assistant

Dispatch Service Technicians to job locations

Ordered Equipment

Accounts Receivable/ Accounts Payable

Payroll

Answer Phones

Collect and Record Customer Information

Developed Advertising Materials

Conducted Employee Meetings

Helped to maintain positive environment for all co/workers and employees.

Made owners aware of potential problems and troubleshot ideas together on how to avoid negative situations or improve on existing projects.

Education

1984 Jacksonville High School Jacksonville, Illinois

High School Diploma Spanish, Typing, Art

Honor Roll Student

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