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Customer Service High School

Location:
Scottsdale, AZ
Posted:
October 02, 2012

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Resume:

Laura Guthrie

Email: abouow@r.postjobfree.com

Address:

City: Scottsdale

State: AZ

Zip: 85254

Country: USA

Phone: 602-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and dependable Administrative Assistant with exceptional skills in decision making and excellent communication. Enthusiastic and well-organized with the ability to excel in a fast-paced office.

Educational Background:

High School Dipolma from Wray High School, Wray CO 1/2001 to 5/1968 (Business courses)

High School Dipolma from Barnes School Of Business, Wray CO 1/2001 to 10/2012

Job History / Details:

Professional Profile

Energetic and dependable Administrative Assistant with exceptional skills in decision making and excellent communication. Enthusiastic and well-organized with the ability to excel in a fast-paced office.

Skill Highlights

Administrative support

Problem resolution

Meeting deadline

Attention to detail

Microsoft Office skills

Customer Service

Data Entry

Documentation/Proofreading

Achievements

Customer Service

Handled associates effectively by approaching complex situations and resolving problems to maximize efficiency.

Consistently recognized by management for providing superior customer service and teamwork

Awards

"Day Maker Award" presented by SUPERVALU INC for recognition of someone who exemplifies the motto of "DAY MAKER" by not only making someone's day, but inspiring them to go on to better the days of others

Recognized by SUPERVALU INC for a "Super Achiever" award for helping our team reach our goal in 2010 for St. Mary's Food Bank Drive

Research

Investigated and worked with our plan administrators to identify & resolve issues that were connected to their 401(k) plan and payroll implementation

Professional Experience

May 2006 to May 2012

SUPERVALU INC. Phoenix, AZ

Department Processing Specialist II - 401(k) Desk

Consistently recognized by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team player attitude

Served as a liaison between our associates, plan administrators, and payroll processing for maintaining accurate financial records

Excelled within deadline-intensive environment, ensuring accurate and on-time completion of the 401(k) weekly records & payments through Cash Management to our plan administrators

Handled, processed and obtained confidential associate information

January 2004 to May 2006

ALBERTSONS INC Scottsdale, AZ

Advertising/ Marketing Department Processing Specialist II

Reconciled and reported discrepancies scanned in weekly advertisements

Reviewed files, spreadsheets and other documents to obtain information for weekly production

Developed reputation as meeting weekly deadlines with high levels of accuracy

June 1996 to February 2004

DESERT HEAT LLC Scottsdale, AZ

Assistant Office Manager

Handled daily heavy flow of all invoicing, shipping, and data entry for all of our embroidered merchandise we produced

Receptionist responsibilities of answering phones, filing, company correspondence to our vendors and salesmen

Communicated with vendors regarding back order availability, future inventory, data entry of orders, and any special orders

Education

1968 Wray High School Wray, CO

High School Diploma Business courses

Barnes School Of Business Colorado Springs, CO

Business courses



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