Santo Villafana

** ****** ***** **** **** #**

Toronto, Ontario M3A 2R4

Phone # 647-***-****

Email: abou3h@r.postjobfree.com

Objective:

To secure a position with a dynamic organization utilizing my diverse experience as a Sr. Human Resources Generalist, Employee Relations Specialist and Corporate Recruiter with effective communication skills.

Experience: Oct 2011-Present Aerotek Staffing/Flextronic on Premise Toronto/New Market HR/Employee Relations Manager-(Manufacturing) Advised Managers in all HR-related areas, to include retention and employee satisfaction Supported Managers and employees with the interpretation of HR policies and procedures.

Developed and maintain relationships with management and employees in order to provide HR support to include payroll support using ADP online payroll time reporting system

Advised Managers and team leads on various HR related issues, to include training and development

Managed and facilitate recruitment process, including, but not limited to facilitating and coordinating all full-time and contract hiring needs from entry level to senior management level for all locations and coordinate orientation of all employees

Maintained compensation strategies within company’s guidelines

Managed employee relations to include disciplinary action, WSIB and OSHA

May 05 - September 2011 Ever Bank Jacksonville, FL SR. HR Generalist/ Employee Relations/Diversity Corporate Recruiter

Acted as a SR Human Resources Generalist and Employee Relations Specialist

Consulted with field HR team to provide and ensure consistent guidance with development, planning, and facilitation of labor and employee relations matters

Conduct and coordinated investigations to ensure consistent application of policies and procedures.

Develop and deliver training programs on EEO, employment law compliance and diversity matters, audits and risk assessments to develop mitigation plans

Managed and supported operations for 1,500 employees to include field operations and field HR, in areas relating to Labor and Employee Relations, Equal Employment Opportunity, Affirmative Action, Diversity, and Compensation issues

Maintained programs, including in areas of payroll and benefits, employee records retention

Maintained employee and HR files in accordance with State and Federal employment laws and company regulations

Maintained programs, including in areas of payroll and benefits, employee records retention, and progressive discipline from start to finish to include exit interviews

Partner with Labor Relations consultants to ensure union avoidance strategy

Provide generalist HR support to assigned groups as needed

Managed HR intranet, inter-company communications regarding HR updates on corporate policies and procedures

Coordinated diversity recruitment for all positions including senior management

Coordinated and developed recruitment strategies for the corporate diversity program

Partnered with client managers to clarify job specifications and salary requirements

Developed retention strategies and employee motivation programs

Attended job fairs and campus recruiting presentation

Dec 02-May 05 Sanmina-SCI Enclosures Systems Toronto, Ont SR. HR Generalist (Employee Relations/Recruiter) Acted as a Human Resources Generalist and Employee Relations Specialist Conducted full cycle recruitment process for various positions up to and including senior management Conducted and coordinated training on performance management and facilitated employee orientation Conducted and maintained the disciplinary process from start to finish to include corrective action up to and including termination Conducted exit interviews Coordinated and administered employee benefits including wellness programs Handled all employee relations issues maintaining professionalism and strict confidentiality Administered filing all WSIB claims, initiated modified duties, coordinated short and long-term disability benefits Managed corporate requisition system including employee head count reports Managed and negotiated all agency recruitment sources Managed and developed corporate wellness programs Maintained Requisition tracking of all employees to maintain statistical reporting Provided consultation to supervisors and managers on all Human Resources and Employee Relations issues and training Prepared separation documents and issued Records of Employment (ROE) Wrote and developed job descriptions Wrote policies and procedures on behalf of corporate head office

Nov 97-Nov 02 KMART Corporation International Headquarters, Troy MI

SR. HR Generalist /Recruiter Supervisor

Acted as a Human Resources Generalist to ensure compliance to corporate policies

Provided employee relations coaching to include EEO, FMLA, ADA, and DOL

Conducted and maintained the disciplinary process including corrective actions

Managed functionality of two junior recruiters and two Human Resources Assistants

Conducted full cycle recruitment process up to and including senior management

Coordinated corporate Employee Referral Program

Conducted exit interviews to gather meaningful information regarding corporate turnover

Delivered corporate job presentations to represent Kmart's corporate culture and benefits

Maintained programs in areas of payroll and benefits, employee records using ADP online payroll time reporting system

Managed recruitment sources with external search firms, college/university placement offices

Reviewed and prepared corporate staffing plans to adhere to statutory federal, state and local regulations in compliance with Equal Employment Opportunity requirements

Coordinated corporate HR Training programs to field managers and call center representatives.

June 96-Nov 97 Head Start Placement Technical, Atlanta GA

Senior Corporate IT Recruiter

Recruited qualified IT professionals from various sources to include Internet sites

Conducted interviews and screened candidates for client presentation

Wrote job specifications for recruitment and advertising to include internal job postings

Consulted and maintained new and existing client base to foster client development

Maintained and updated incoming resume database using Lotus Notes tracking system

Dec 95-June 96 Head Start Placement Service, Atlanta GA.

Program Coordinator/HR Recruiter

Coordinated training programs and recruited for federal funded employment assistance programs

Directed and managed a staff of 4 trainers and recruiters

Conducted training and instructed intern students to improve their employability

Coordinated recruiting and placement of candidates

Maintained a $35 thousand budget for advertising and miscellaneous

Education

Certificate- Human Resources, Employee Relations

Human Resources Development Courses (FMLA, EEO, ADA)

Northeast Broadcasting College, BA Communications Boston, MA

Total Quality Management

Achieving Extraordinary Customer Relations

Technical Skills

MS Word, Windows 95/98/2000, Lotus 123, Excel, PowerPoint, MS Scheduler, Word Pro,

Bond, Mire, Maximizer, Lotus Notes, Shop Vue, Oracle, ADP, Resumix, Recruit Soft,

People Soft, Hodes IQ (HRIS)

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