Customer Service Representative

MANUEL SANTIAGO

Email: abot20@r.postjobfree.com

Address:

City: moorefield

State: WV

Zip: 26836

Country: USA

Phone: 304-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from INTERAMERICAN UNIVERSITY OF PUERTO RICO, Arecibo PR 1/2001 to 5/1988 (CRIMINAL JUSTICE)

Job History / Details:

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highlights

Inventory control

Shipping and receiving

Telephone inquiries

International sales support

Multi-line phone usage

Conflict resolution

Strong organizational skills

Listening skills

Excellent communication skills

Courteous demeanor

Strong client relations

Energetic work attitude

Inventory control familiarity

Shipping and receiving professional

Customer service expert

Multi-line phone talent

Adaptive team player

Accomplishments

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Experience

January 2010 to Current

PILGRIMS PRIDE CORP MOOREFIELD, WEST VIRGINIA

QUALITY ASSURANCE TECH

CHECKING PRODUCTION AND PRODUCTS EXPECIFICATIONS IN DAILY OPERATIONS IN COOK PLANT VERIFY ALL GMP'S AND SANITATION PROCEDURES.

January 2004 to January 2009

PANALPINA INC MIAMI, FLA

Air Export Customer Services

AIR EXPORT CUSTOMER SERVICES AGENT WORKING IN THE GATEWAY DEPT PREPARING AWB'S AND MANIFEST,DANGEROUS GOODS CERTIFIED.,CUSTOMER SERVICES, AES DIRECT,QUOTATIONS,SCHEDULING PICK UPS,.

10/6/2012 12:00:00 AM

U.S ARMY HONORABLE DISCHARGE FROM SERVICES

INVENTORY SPECIALIST

January 2001 to January 2004

DIAMOND AIR FREIGHT MIAMI, FLORIDA

TRAFFIC AGENT

WORKING IN IMPORTS AND EXPORTS DEPARTMENT, DANGEROUS GOODS CERTIFIED,CUSTOMER SERVICES,RESERVATIONS DEPT,SALES DEPT,WAREHOUSE OPERATIONS SHIPPING AND RECEIVING CLERK .

Education

INTERAMERICAN UNIVERSITY OF PUERTO RICO,

INITIAL COURSE IN CRIMINAL JUSTICE,STUDENT COUNSELING . CRIMINAL JUSTICE

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