Walter Turchet

**** *** ** ******

Laval, Quebec H7M 3Y3

450-***-****

514-***-****

aboqpt@r.postjobfree.com

Summary

Bilingual Internal Controls Analyst with extensive experience performing compliance validation of Sarbanes-Oxley Act. Expert with key controls over operations and financial reporting. Proficient with compiling data, analysis and measuring performance. Dynamic individual who utilizes strong organizational, planning and attention to detail skills towards improvement of company's internal controls posture. Expertise includes:

Accounts Receivable/PayableLeadership/Ownership Adaptability to different situationsAbility to work independently or in a team

Professional Experience and Accomplishments

IBM CANADA, Montreal, Quebec 1999-2012

Internal Controls Analyst (2008-2012)

Performed various internal controls tests, data analysis and compliance reviews to ensure that GBS Americas and specifically LGS fully complied with IBM business policies. Completed SOX testing on several control points such as Accounts Payable, Accounts Receivables, Employee Expenses, Contract Reviews, Pricing and Signings and Backlog.Developed business process testing plans and programs and successfully integrated and adapted several new global control points to specific areas in the company which used different administrative toolsExecuted business process test plans to evaluate the adequacy and effectiveness of internal controls, including writing queries to execute data universe, developing sampling frames and performing compliance tests. All these activities were achieved respecting tight deadlines.Prepared comprehensive written reports of testing findings and delivered oral presentations to executives. Conducted follow-up tests to determine the adequacy of remedial actions.Mandated to analyze business requirements and assisted in developing the process violation database, performing data reconciliation, developing reports and doing various ad-hoc analyses. Performed these activities over and above regular daily responsibilities.Successfully streamlined information provided in a monthly control metrics scorecard which helped improve effectiveness and clarity when presented to executives.Reduced process violations by implementing process improvements and establishing secondary controls in strategic areas of the company.Led an initiative to implement Open Source Software testing and successfully reduced defects over a 1 year period.

Contract Administrator (2002-2008)

Managed several large strategic outsourcing contracts such as Air Canada, National Bank, Equifax and McKesson.Developed and prepared customized monthly invoicing and backup which helped increase customer satisfaction and decrease payment turnaround.Analyzed and developed several billing/contract reports, resulting in improved efficiency and customer satisfaction, and reduced errors.Subject matter expert on contract terms/conditions in regards to billing and firm order policy as well as advisor to Finance and Legal departments during contract renewal period enabling a reduction in administrative processing timelines.

Customer Support Representative (1999-2002)

Completed inbound and outbound collection calls to US SMB customers. Member of special task force for clearing aged items over 180 days.Consistently achieved collection targets set by Corporation by proactively working with customers. Promoted to collection of IBM Global Financing invoices by overachieving collection targets on a monthly basis and successfully processing file maintenance for all complex and disputed accounts.Reduced significantly all orphan payments, over a 3 month period, by designing and coordinating a new process.

CAMPEA - MTP, Montreal, Quebec 1998-1999

Customer Service Representative

Responsible for taking and entering orders, accounts payable and accounts receivable.Successfully developed a process to calculate effectively and fairly commission payments given to salesmen.Completed market research in order to determine trends for future products to be manufactured/sold.

Technical Skills

E-mail: MS Outlook, Lotus Notes

Productivity: MS Office (Excel, Word, Power Point, Publisher, Access), Lotus 1-2-3

Internet: Internet Explorer, Firefox, Google Chrome

Education

B.Sc., Mathematics - Statistics

Concordia University, Montreal

Languages: English, French and Italian

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