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Manager Customer Service

Location:
Santa Clarita, CA, 91350
Salary:
60,000/yr
Posted:
March 16, 2013

Contact this candidate

Resume:

FELIX GARCIA

abopvx@r.postjobfree.com

661-***-****

OBJECTIVE: To obtain a responsible career-oriented position with a vast opportunity for

growth and stability and to challenge my experience and knowledge in

becoming better to myself and the company.

EMPLOYMENT EXPERIENCE:

2002-Present Jenstar, Inc. - Newhall, CA

Position: Branch Manager/Purchasing/finance/sales & marketing.

Industry: Auto/inventory Sales Contracts. Last salary 35/hr + Comm.

• Responsible for all procurement and negotiations for all vehicle

purchases and contracts and business development.

• Manage all inventory reports and purchases of vehicles and equipment

to be retailed and exported.

• Processed all inventory reports, vehicle book sheets, Karpower and

Auto Manager, business quarterly projections.

• Process all retail point of sale financing and sub-prime loans.

• Prepares accurate deal structures, underwriting point of sale loans, and

processing of loans to all financial institution for funding.

• Knowledge and process all finance deals in Dealer Center and

Nowcom systems for quick approvals.

• Prime experience in deal structures, auto auction purchases, contract

terms, bank discounts and recourse and business analysis projects.

• Supply detailed information reports to all buyers regarding condition

and repairs on vehicles.

• Responsible for inventory cycle, release, replenish and account.

• Process all Bills Of Lading for export, complete all title documents,

and submit Letter of Credit to banks and accounts receivable and

payables.

• Review and approve invoices, deliveries and payments of the

company.

• Handles customer service and resolves customer complaints.

• Oversees and reviews banking, book keeping, accounting, collections,

license renewals and tax preparations for the company.

• Conduct training to all new employees regarding purchasing,

inventory processing and export products to achieve maximum

capability.

1994-2002 A-L Financial Corp. - Glendale, CA .

Position: VP branch/ Operations/Purchasing/Underwriter/Credit & Collections.

Industry: Automotive Sub-prime Lender/ Finance. Last salary $33.50/hr

• Manage day to day purchases of branch from new and used franchise

auto dealers.

• Underwriter for all contracts processed and purchased.

• Train all incoming managers and collection staff.

• Responsible in maintaining the minimal delinquency of account

defaults, assign accounts for claim and repo.

• Present company programs and parameters to all incoming franchise

and used car dealers and process sign up applications.

• Prime experience in Auto Manager, small claims processing, repo

orders, skip tracing, and bureau reports.

• Prime experience in report processing such as compliance and

repurchase obligation.

• Process Dmv paperwork (registration and transfers), book vehicles in

Karpower for Inventory.

• Process recondition and state requirements prior to contract purchase.

• Experience in processing bankruptcy customers, and other legal

reports to protect collaterals.

• Prime experience in auto financing programs, amount of points

charged and recourse assignments.

• Resolves all discrepancies regarding repurchases, collections, charge-

offs and maintain procedures on all dept.

• Underwriter for all credit application in process.

Education: Industrial Psychology

University of Santo Tomas Manila, Philippines

Computer Programming 1

UCLA/ Extension Course Westwood, CA

SKILLS: Knowledge in Microsoft Power Point, Microsoft Word and Quicken, Auto

Manager, Karpower, PeopleSoft, MSdos, Dealer link.



Contact this candidate