Ileana M. Lima

**** ***** ******* **** *****, Apt. 209, Aventura, FL 33180

786-***-**** (cell); abopj9@r.postjobfree.com

PROFESSIONAL PROFILE

o Dedicated, focused, detail-oriented professional, with extensive

experience in the development, implementation, and administration of

programs and initiatives, and issue management.

o Creative and visionary thinker with great skills in planning and

conceptualizing.

o Organized and deadline conscious individual who is equally comfortable

dealing with vendors, staff, clients, and customers.

KEY STRENGTHS

o Heavy VIP Travel

o Customer Service & Support

o Meeting Planning & Scheduling

o Report Development

o Confidentiality Staff Supervision

EMPLOYMENT

Executive Assistant to the President

1/2012 thru present

Ronald L. Book, PA Aventura, FL

Assist the President as follows:

o Assist the President in the preparation of

confidential or routine correspondence.

o Provide administrative support to the President in a

timely and courteous manner.

o Perform heavy transcription of all correspondence,

emails, etc.

o Assist the President in scheduling and coordinating

extensive VIP travel.

o Assist the President in coordinating medical insurance

for all employees of the firm.

o Assist the President in personal credit card

maintenance.

o Back-up to receptionist with telephone coverage when

necessary.

o Work with other individuals as necessary in carrying

out the responsibilities as listed above.

Executive Assistant to the President and CEO (Temp Position)

8/2011 to 1/2012

Health Choice Network of Florida

Doral, FL

Assist the President and CEO as follows:

o Handled a wide variety of situations and conflicts

involving the clerical and administrative function of

the office.

o Provided administrative support to the President in a

timely and courteous manner.

o Responsible for confidential and time sensitive

material.

o Prepared routine and advanced correspondence including

letters, memos and reports.

o Relied on experience and judgment to plan and

accomplish goals.

o Directed the work of others.

o Back-up to receptionist with telephone coverage when

necessary.

o Worked with individuals of other departments as

necessary in carrying out the responsibilities as

listed above.

Executive Assistant to the District Director of Emergency

Services 07/07/10 thru 4/2011

TeamHealth Southeast (working from Memorial Regional

Hospital) Sunrise, FL

Assist the District Director for Emergency Services as

follows:

o Assist the District Director in the preparation of

confidential or routine correspondence.

o Maintain District Director's daily schedule.

o Work closely with Medical Affairs Office in arranging

credentialing for all new physician new hires, for all

Emergency Departments at all the Memorial Hospitals.

o Assist District Director with payroll reports

(compiling) to assure payment of physician monthly

checks.

o Assist medical directors (for each Memorial Hospital)

with scheduling meetings, ordering supplies,

reimbursements of expenses, keeping accurate and

current records of credentials, etc.

o Work with other departmental and hospital

administrators as necessary in carrying out the

responsibilities as listed above.

Executive Assistant to the Executive Director for Strategic

Operations 01/01/08 thru 1/2010

University of Miami School of Medicine Miami, FL

Assist the Executive Director for Strategic Operations as

follows:

o Assist the Executive Director in the preparation of

confidential or routine correspondence.

o Maintain Executive Director's daily schedule.

o Arrange for travel for the Executive Director as

necessary.

o Assist the Executive Director with the Studer/UCare

initiative which began in January 2008 on campus.

Every quarter a seminar or LDI (Leadership Development

Institute) is held on campus. My responsibility

primarily revolves around the registration of the

individuals and reporting the information to the

Executive Director.

o Assist direct reports to the Executive Director (three

groups) with scheduling meetings, ordering supplies,

arranging travel, etc.

o Maintain vacation/sick time for Executive Director's

direct reports (approx. 12 individuals).

o Back-up Executive Assistant for Associate VP of

Hospital Operations as necessary.

o Work with other departmental and medical center

administrators as necessary in carrying out the

responsibilities as listed above.

Assistant to the Vice President of Special Programs

03/07 thru 12/31/07

University of Miami School of Medicine Miami, FL

Assist the Vice President of Special Programs as follows:

o Includes responding to information needs from outside

entities as needed.

o Assist the Vice President in the preparation of

confidential or routine correspondence.

o Maintain VP's daily schedule on Outlook.

o Maintain VP's schedule of outside speaking

arrangements including coordination of travel

dates/times.

o Helped to set-up and organize the office as I was the

first employee that was hired for the VP of Special

Programs.

o Schedule and coordinate the details associated with

individuals who visit the University interested in

potentially doing business with the University. This

includes travel and lodging arrangements as necessary.

o Prepare binders of information for each person of each

group visiting the University in regards to the

particular area of research interest. Sometimes the

groups were 30+ and I did all the copying, prepared

tabs, etc.

o Work with other departmental and medical center

administrators as necessary in carrying out the

responsibilities as listed above.

Assistant to the Chairman of the Department of Surgery

10/05 thru 03/07

University of Miami School of Medicine Miami, FL

Assist the Chairman of the Department of Surgery as

follows:

o Includes responding to information needs from outside

entities and patients as needed.

o Assist the chairman in the preparation of confidential

or routine correspondence.

o Maintain chairman's schedule of outside speaking

arrangements including coordination of travel

dates/times and clinical schedule modifications as

needed. Prepare and distribute a schedule of these

and other meetings and travel commitments for the

chairman. Work closely with Clinical Secretary

regarding Chairman's calendar.

o Schedule and coordinate the details associated with

faculty candidates who come to the Department. This

includes travel and lodging arrangements as necessary.

Also includes coordination of complete interview

schedule with departmental faculty.

o Prepare faculty-meeting agendas and attend meetings to

take minutes of meeting.

o Work with other departmental and medical center

administrators as necessary in carrying out the

responsibilities as listed above.

Assistant to the Director of the Center for Medical

Genetics 7/04 thru 10/05

University of Miami School of Medicine Miami, FL

Assist the Center Director by managing the daily operation

of his office. Specific responsibilities are as follows:

o Coordinates, follows through and resolves confidential

matters for the Director of the John T. Macdonald

Center for Medical Genetics. Oversees processes so

that prompt, efficient, and effective procedures are

in place to respond to requests from faculty, board

members, the Dean's office, University executive

officers and foundations' administrative officers.

o Organizes genetics local and national conferences,

special events and community activities.

o Interacts with internal and external contacts to

include interfacing with University-wide personnel,

potential donors, referring physicians, physicians

worldwide, governmental agencies, and private sector

companies.

o Acts as liaison to identify the area and/or individual

responsible for answering to the request and delegates

the responsibility to respond to such requests.

Reports preliminary finds to the Director and under

the direction of the Director independently prepares

responses in the name of the Director. Identifies and

reports areas of concern before they may become a

problem.

o Assists the Executive Director develop quarterly and

annual reports for the Dr. John T. Macdonald

Foundation related to activities in the Center's

Research and laboratory efforts. Administrative

Assistant will collect and compile data throughout the

quarter(s) from all faculty and staff members to be

used in these reports.

o Responsible for all human resource/payroll data entry

into the DHRS system under the supervision of the

Executive Director.

o Responsible for all human resource/payroll data entry

into the Jackson Resident payroll system for Medical

Genetics residents and fellows.

o Assist the Director in the coordination of the

University of Miami Postdoctoral Training Programs

certified by the American Board of Medical Genetics in

Ph.D. Medical Genetics, Clinical Cytogenetics,

Clinical Biochemical Genetics, Clinical Biochemical

Genetics, Clinical Molecular Genetics and Clinical

Genetics.

o Meets with outside vendors such as conference

coordinators and hotels, prepares budget estimates,

organizes scientific sessions, itineraries and social

programs.

o Coordinates the Director's grant related activities.

Provides support in preparing manuscripts, record

keeping, grant submission, etc.

o Generates the Director's clinical, academic, teaching

and research calendar.

o Supervises one exempt administrative assistant and one

student to ensure adequate coverage and distribute

workload to maximize efficiency. Create and implement

systems and procedures to facilitate the flow of

activities to ensure quality and quantity of work

being performed.

o Compile and maintain files related to legal matters

and prepare summaries as required.

o Make business related travel arrangements for the

Director and other faculty as requested.

o Responsible for updating Director's curriculum vitae.

o Responsible for the Director's business

correspondence.

Administrative Assistant II, Department of Urology 11/93-

6/30/04

University of Miami School of Medicine Miami, FL

Assist the Chairman of the Department of Urology by

managing the daily operation of his office. Specific

responsibilities are as follows:

o Includes responding to information needs from outside

entities and patients as needed. Assist the Sr.

Secretary in resolving office problems as necessary.

o Assist the chairman in the preparation of manuscripts,

articles, abstracts, monographs, confidential or

routine correspondence, and medical dictation.

Responsible for accuracy and timeliness of documents

prepared by the chairman's office.

o Directly supervise Sr. Secretary who also works in the

chairman's office in carrying out various

responsibilities. Includes responsibility for

evaluations and recommendations for hiring, etc.

o Maintain chairman's schedule of outside speaking

arrangements including coordination of travel

dates/times and clinical schedule modifications as

needed. Prepare and distribute a schedule of these

and other meetings and travel commitments for the

chairman.

o Schedule and coordinate the details associated with

visiting professors and outside speakers who come to

the Department. This includes travel and lodging

arrangements as necessary.

o Schedule and coordinate the details associated with

faculty candidates who come to the Department. This

includes travel and lodging arrangements as necessary.

Also includes coordination of complete interview

schedule with departmental faculty.

o Maintain a current database of key operative

procedures by type for use by the chairman as needed.

o Arrange credentialing for Chairman as well as all

other faculty for all hospitals.

o Prepare faculty-meeting agendas and attend meetings to

take minutes of meeting.

o Organize applications for all medical licenses for all

physicians in the department.

o Respond to patient inquiries regarding their

treatments, surgeries, or lab results as needed and

assist patients with transportation and lodging

arrangements. Includes assisting patients in

resolving problems before/after surgery, calling in

prescriptions, etc.

o Assist the chairman in his role as director of the

residency training program including working with the

Residency Program Coordinator as needed for this area.

This also includes assisting residents with certain

projects (e.g. quality of life questionnaire,

manuscripts, and abstracts for national meetings).

o Assist the chairman in his capacity as editor of an

international scholarly journal of urology. This

includes daily communication, usually via fax, to

England where the editorial staff for the journal is

located.

o Work with other departmental and medical center

administrators as necessary in carrying out the

responsibilities as listed above.

EDUCATION

Texas Paralegal School

9/78 to 5/79

Attended on a part-time basis taking several legal related courses

Houston, Texas

University of Houston

9/76 to 5/78

Political Science

Houston, Texas

Miami-Dade Community College

9/74 to 5/76

Political Science

Miami, FL

SKILLS

o Bilingual - Spanish (Reading, Writing, and Speaking)

o Typing 85 WPM

o Lanier Dictaphone

o Microsoft Office XP (Outlook, Word, PowerPoint, Excel and Paint)

o Ariba (Purchasing System)

o DHRS (Department of Human Resource System)

o Internet Savvy

1.

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