GARY WEBB

816-***-****

*** ** *** ******

LEES SUMMIT MISSOURI 64063

Objective To inhance knowledge and skills in the banking and customer service fields.

Education Penn Valley Community College (1983-1984)

Kansas City, MO

Accounting

Washington State University (1980-1982)

Pullman, Washington

Marketing

Van Horn High School

Independence, MO

Diploma Obtained

Relevant UMB Bank (January 1998- August 2006)

Experience Lead reconciliation Clerk

Balancing and encoding checks

Submitting files to the federal Reserve Bank

Answering inbound phone calls

Customer Service

Arbonne International (September 2006- December 2007)

Self-employed

Purchasing of skin care =roducts

Presenting product to potential clients

TransAmerica Life Insurance =January 2007-July 2007)

New Business Department

Input Life Insurance = applications

Answering inbound calls from =nderwriters

Customer Service

GE Money (September 2007- OCTOBER 2010

Consumer Representative

Receiving inbound calls from clients

Balancing accounts

Data Entry

Customer Service

OCTOBER 2010-DECEMBER 2011(MEDIX STAFFING)

CVS CAREMARK

CUSTOMER SERVICE REPRESENTIVE

TAKING INBOUND AND MAKING OUTBOUND CALLS

DATA ENTRY,INSURANCE CLAIMS

FEBRAURY 2011-OCTOBER 2012 CVS CAREMARK SPEACIALTY PHARMACY(MEDIX)

PSR REPRESENTIVE, TAKING CALLS FROM MEMBERS

WHO HAS CHRONIC DISEASE, INSURANCE CLAIMS

CALLING DOCTORS OFFICE FOR PRIOR AUTH.

LOADING INSURANCE POLICY AND MEMBERS

DEDUCTABLE AND MOOP

AIG INSURANCE (INSURANCE OVERLOAD)

DECEMBER 20012-FEBRUARY 20123

PAYMENT VERIFICATION

ROUTE PAYMENTS TO VENDORS DATA ENTRY VERIFY DOCUMENTS

CUSTOMER SERVICE, PROOF READING DOCUMENTS FOR UNDERWRITERS

Skills

Efficient with Microsoft word

Ten-key pad

Ability to answer multiple phone lines

Customer Service

INSURANCE CLAIMS

DATA ENTRY

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