F arhana Hadi

**** **** ** #***

FL

Woodside, NY -11377

Email: abonuf@r.postjobfree.com

Cell:702-***-**** Home: 718-***-****

Career Objective:

Seeking a position in housekeeping, with a focus on public-area hotel or casino

housekeeping, in a five-star hotel, that utilizes my skills, experience and personality in serving

and caring for the discriminatory guest.

Employment History:

Housekeeping-Public Area & VIP Room Attendant: January, 2007-Present:

The Signature at MGM Grand Hotel & Casino –Las Vegas

Public Area Attendant and Room Attendant; public area duties include vacuuming,

dusting, mopping, maintaining supplies closet inventory, and replacing supplies in public

restrooms, as well as cleaning of public restrooms and deep cleaning of these areas as

necessary. Additional duties include polishing silver and other fixtures and fittings, as well as

metal work; wax and polish woodwork; report damage, theft and found articles to supervisor;

report discrepancies outside my normal duties to supervisor and follow through to see they are

corrected; observe precautions for guest safety while performing normal duties daily; work to

ensure the guest is cared for, that problems are solved beyond expectation, culminating in a

positive guest experience.

Housekeeping-Room Attendant: February, 2004-January, 2007:

MGM Grand Hotel & Casino -Las Vegas

Room Attendant; responsible to maintain housekeeping daily activities and maintain the

standards of the hotel to provide a quality guest- room experience; vacuum all rooms including

behind furniture; dust, clean bathrooms; report discrepancies in rooms to supervisor and follow

through to see the discrepancy is corrected; maintain positive relationships with guests; report

any damage, theft, and found articles to supervisor; work to see that guest requests for

information or otherwise, were fulfilled.

Cashier in Indian Cuisine: February, 2000-June, 2003:

Taj Mahal Restaurant at Astoria, NY.

1998-2000:

Food Server in Chinese Restaurant, Bangladesh.

Key Skills:

• Proficient in English with effective verbal communication skills. Additional languages

include Hindi and Bengali.

• Eye for detail and cleanliness.

• Experienced in caring for the discriminatory guest in a 5-star setting.

• Personality suited to exceptional, understated, customer service and execution of duties.

• Can lift up to 28 pounds.

• Ability to work individually and inside a team

• ability to understand and follow verbal and written instructions

• Capable to train others and be able to manage (supervise, observe, assign, schedule, and

gather status on performance)

• Used a range of hand operated equipment, detergents and other cleaning products

Education & Achievement:

• High School Diploma

Banani Bidyaniketan (Bangladesh 1988)

• Associate Degree at liberal Art

T & T College (Bangladesh 1990)

• TRAVELERS’S CHOICE Award 2008

The SIGNATURE at MGM GRAND (LAS VEGAS)

• Signature Standout for INITIATIVE

MGM GRAND(LAS VEGAS)

• Work Achievements congratulation letter

1 FROM MGM GRAND HOTEL & CASINO (LAS VEGAS)

2 FROM THE SIGNETURE AT MGM GRAND (LAS VEGAS)

References:

Available upon request

Contact this candidate