MICHAEL F. BOYLE **** Willowick Lane,
804-***-**** (Cell) Richmond Va. 23238
804-***-**** (Home)
*****.****@*****.***
Certified and degreed Human Resources professional with a +15-year record of successful
work experience focusing on recruitment & selection, employee & labor relations, salary
& benefits, training & development, rewards & recognition, compliance, and HRIS.
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES CONSULTANT July 1998 to Present
Provide temporary HR project assistance to leading companies including SunTrust Bank,
Philip Morris, Suncom, Payerpath, Overnite Transportation, GTS Energy, Wachovia, Rehrig United
and McKesson HBOC. Successfully acted as Recruiting Team Leader, Sourcer, Senior Recruiter, Outplacement Coordinator, and Senior Generalist.
Some Key Accomplishments:
Assisted in redeploying 60 employees displaced from SunTrust?s Credit department.
Teamed with the Manufacturing GM at Rehrig United to rewrite the Attendance Policy, making it more ?production friendly?, easier to administer
and explain, and resulting in less absenteeism and a less disruptive vacation schedule.
THE HOME DEPOT Largest home improvement store and USA?s second-largest retailer
STORE HUMAN RESOURCES MANAGER December 2005 to April 2007
Provide tactical and strategic leadership while implementing employee relations, training,
& development, performance management, workforce planning, compensation, and community
involvement for store of 175 sales associates. Also act as Assistant Store Manager, performing financial and supervisory functions for $33 Million/year operation.
Some Key Accomplishments:
Sourced/hired an average of 12 new associates per month, emphasizing better
part-time/full-time mix and high-potential candidates. Retention increased substantially
and minority/female representation in leadership roles increased by 600%.
Helped increase 401K participation rate from 37% to 55% and training curriculum from 70%
to 94% YTD, while cutting average and effective wages by almost 10%.
SUNCOM A leading wireless telecommunications company in the Southeast
SENIOR HUMAN RESOURCES GENERALIST October 2000 to November 2005
Responsible for recruiting, employee relations, compensation/benefits, and training functions
for 150 sales and engineering associates at numerous sites in VA and NC.
Some Key Accomplishments:
Spearheaded a team of Store and Channel Managers to help determine ?competencies? for Sales
Specialist and Retail Store Manager positions and develop recruiting and performance
management tools based on these competencies.
Led a cross-departmental team to recruit and select 26 Call Center associates to temporarily
relocate to NC Retail to assist in the transition of 100,000 customers.
OVERNITE TRANSPORTATION COMPANY The nation?s largest non-union common carrier
REGIONAL HUMAN RESOURCES MANAGER March 1996 to June 1998
Defined & enforced HR processes and policies for 17 service centers in Virginia/Carolinas.
Controlled staffing levels for a headcount of 1,200 employees, coordinated and facilitated
all regional management and hourly training efforts, counseled and consulted with managers
regarding compliance, union avoidance, AA, discrimination, and harassment.
Some Key Accomplishments:
Worked on team to develop the process, train members, and facilitate meetings of a Peer
Review Board, a panel of non-exempts and managers formed to review disputed suspensions
and terminations.
Manned hotline for ?Job Security Program?, an initiative of job-sharing, leaves of absence,
and accelerated vacations for non-exempt workforce. This ?right-sizing? program, the first
of its kind in the industry, resulted in 800+ voluntary separations.
S.E.P.T.A. The nation?s 5th largest public transit company, with over 1 million daily riders
ASST DIRECTOR-LABOR RELATIONS January 1994 to March 1996
ASST MANAGER-HUMAN RESOURCES June 1989 to December 1994
SERVICE SUPERVISOR May 1987 to May 1989
Coordinated all phases of the recruiting and staffing process for a workforce of 1,500.
Designed and maintained databases and HRIS reports for tracking training, headcounts,
turnover, accidents, ridership, service performance, and salary changes for Railroad Division. Supported Director-Labor Relations in all negotiations, grievance hearings and contract interpretation and administration for 7 unions.
Some Key Accomplishments:
Participated in the successful negotiation of the 1996-98 contracts for 7 railroad
bargaining units, resulting in fully self-funded contracts and a savings of over $5M.
Designed the Performance Evaluation Form still used by the entire Service Division.
EDUCATION/ACTIVITIES
BS, Distribution Management, PENN STATE UNIVERSITY, (with a minor in Statistics).
MBA, Human Resources Administration, TEMPLE UNIVERSITY.
Graduated cum laude with 3.35 GPA. Education was completely self-financed.
PHR, Professional of Human Resources, certified by SHRM, since 5/2002
Proficient in Microsoft Office, internet search engines, and HRIS and applicant tracking systems such as Peoplesoft, Lawson, Restrac, Vurve, Recruitmax, Virtual Edge, and Visilent.
Active Member and Volunteer---The Society of Human Resource Managers, (1997-Present)
Member?The Society of Industry Leaders, (2006-Present)
Volunteer Soccer/Basketball Referee and Assistant Coach---Shady Grove YMCA and Saint Mary?s Church, (2002-Present)