Sandra Zibilich

***** ** **** **** *****, FL ****3

Cell: 786-***-****

abon6c@r.postjobfree.com

Administrative Assistant

Profile

Bilingual English/Spanish administrative support professional offering versatile office management skills and proficiency in Microsoft

Office programs. Strong planner and problem solver who readily adapts to change, works as a team player or independently. Able to

juggle multiple priorities and meet tight deadlines without compromising quality. A trusted flexible assistant with great energy and a

“can do” attitude.

Education

Southwest Miami Sr. High School Miami, FL

High School Diploma

Miami Dade Community College Miami, FL

Some College Courses

Key Skills

Office: Office Management Spreadsheets/Reports Front Desk Reception

Customer Service Customer Relations Sales Associate

Skills: Records Management Event Management Executive Support

Database Calendaring Travel Coordination

Expenses Reports Administration Purchasing

Coordinating Meetings New Employee Set Up Schedule Video

Conferencing

Computer MS Word MS Excel MS PowerPoint

Skills: MS Access Windows

Experience

The Container Store – Miami, FL Sales Associate

May 2012 – Present

• Provides creative customer solutions based upon deep product knowledge

• Quickly establishes rapport with customers to drive strong sales

• Uses time management and organizational skills to support multiple sales roles

Castelli’s Boutique – Miami, FL Owner

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July 2006 – March 2011

• Managed pricing database

• Directly supervised all sales associates and supporting staff

• Conducted employee reviews and also disciplinary action when warranted

• Coordinated Sales Operations, Finance, Marketing and Human Resources

• Participated and contributed to charitable events

• Conducted yearly store inventory

Royal Caribbean Cruises – Miami, FL Administrative Assistant

Dec 1988 July 2006

• Supported the Revenue Management Department

• Coordinated and scheduled travel arrangements and meeting for VP, AVP and Directors.

• Coordinated New Hire with all needs prior to start date (i.e. phone, e mail, computer & all programs need for position).

• Ability to work under pressure, individually or as a team player.

• Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information

requests; screened and transferred calls.

• Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new employee. Established

strong relationships to gain support and effectively achieve results.

• Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality;

ability to learn and master new concepts; positive work ethic and commitment to providing unsurpassed service.

References

Doug Santoni 305-***-****

Tami Blanco 786-***-****

Tess Rodriguez 305-***-****

Jorge Ferret 954-***-****

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