Profile

Over twenty years of experience in Customer Service, Restaurant and

Computer fields, I believe that I can be an asset to any establishment that

is looking for dedicated, reliable, honest and hardworking people. I

believe I have great people skills and a hunger to help everyone and no

fear of doing what it takes to get the job done

Experience

Wipro

Technical Support

Atlanta, GA

2012 to 2012

Setting up and troubleshooting Business Customers networks.

Configuring Modems, Westell and Actiontec.

Configuring Routers, Cisco, Linksys and NetGear.

Setting up Primary Email Accounts.

Checking for network outages and updating Business Clients.

Document all issues in Notesmaker and I-Cad.

Macy's

Sales Associate

Alpharetta, GA

2011 to 2012

Customer Service.

Meeting required Sales Goals and New Credit Accounts.

Handling Cash and Credit Cards.

Timeless Entertainment

Artist Rep

Atlanta, GA

2008 to Present

Building Songwriters Catalogs.

Updating Songwriters Catalogs.

Networking with Major Record Labels including Sony, Interscope,

Capital and Universal.

Scheduling Songwriters Sessions.

The Manor Golf & Country Club

Bartender

Alpharetta, GA

2010 to 2011

Handled Full Service Bar.

Setup and Served at Special Events.

Handled all Cash and Credit Card Payments.

Responsible for Customer Service.

J Christopher's

Server

Johns Creek, GA

2009 to 2010

Responsible for Customer Service

Handled all Cash and Credit Card Payments.

Applebee's

Restaurant Manager

Atlanta, GA

2007 to 2008

Managed Front of the House.

Handled all Employee Hiring and Training.

Managed Liquor Inventory.

Managed all Scheduling for Daily Labor.

Mikes Place Live Music Bars

Bar Manager

Tel Aviv, Israel

2003 to 2007

Directed Food and Beverage Promotions and Operations for highly visible

Live Music/Theme Restaurant. Generating over 10 million NIS Annually.

Specialized in American/Mexican/Italian eclectic cuisine, serving

lunch/dinner offerings seven days a week; accommodates up to 165 guests and

managed 30 associates.

Orchestrated Recipe/Menu development based on guest trends/preferences and

seasonal considerations; sources vendors and negotiates inventory costs.

Emphasis on Inventory Control and Business Development, dealing with major

suppliers such as Coca Cola and PepsiCo.

Demonstrated skills accommodating private parties featuring corporate

heads, sports figures and celebrities.

Joeys Bar

Head Bartender

Tel Aviv, Israel

2003

Supervised and Trained staff of 12 employees.

Streamlined and Expanded Inventory.

Expanded clientele base by Marketing and Hosting weekly theme nights.

Bario DeCuba Restaurant

Saucier

Tel Aviv, Israel

2001 to 2002

Prepared all sauces, hot appetizers and all saut ed food.

Served authentic Cuban cuisine including fried plantains, duck pineapple

tamales and beef empanadas.

Served over 300 dishes daily.

Sela Systems

Contract Systems Administrator

Tel Aviv,Israel

2000 to 2001

Managed second and Third level support for 200 user network. Supporting

Windows 2k, 98, 95 and NT computers.

Server Management on Microsoft NT Server 4.0

Network Consultant

Los Angeles, California

1992 to 1999

For various companies including Sony, Arrowhead Water, Fluor Daniels,

CompuCom, Kayne Anderson Investment Management, Troop Steuber Pasich

Reddick & Tobey LLP, Computer Physicians, Mercenary Productions

Education

Microsoft Certified Professional, Novell Certified Network Administrator

3.x Informix Database Administrator, Certified Electronics Technician,

ServSafe

Attended Seattle Community College, Attended Los Angeles Community College,

West Valley Vocational, Job Corp Cooking School

Skills

Setting up networks LAN/WAN, Router Configuration, Modem Configuration.

Linksys, Actiontec, Netgear, D-Link and Cisco. Windows rollouts including

Win 95,98,2000, Win 7.Break/Fix repairs on Toshiba and HP Notebooks and

Desktops. Used Remedy and supported Westlaw. Used Bomgar Remote Support

Software. Used Avaya Phone System. Worked with Mac Computers Mac Software.

iWorks and Microsoft Office for Mac.

Referrals

Upon Request.

Contact this candidate