U H

BALDO EREDIA

***** ****** **. #** ******* Park, CA 91706 626-***-**** abolwt@r.postjobfree.com

OBJECTIVE

As a support representative, I have experience and creativity, as well as tactful, appropriate

demeanor, and am looking for an opportunity to put my skills to good use in a dynamic, future-

oriented company where I will stay on the cutting-edge of modernity

SUMMARY OF QUALIFICATIONS

Fluent in Spanish

Able to coordinate and prioritize multiple projects in a fast-paced environment.

Ability to work productively unsupervised.

Outstanding pre/post planning, exceptional organizational and communications skills.

Computer literacy: software, hardware, troubleshooting

EDUCATION

Everest College 3.5 grade average City of Industry, CA

Business Management & Administrative Assistant Diploma January 2013

West Covina Adult School West Covina CA

Certification, CompTIA A+ February 2010

SKILLS

Installed, configured, and maintained the functionality of company desktop systems, together

with the peripheral appendages and software.

Kept in constant contact with vendors, to resolve problems as quickly and efficiently as possible

Provided computer system support for both staff and customers

Ran regular checks, tests, and tracking procedures to prevent or identify problems

Instructed employees how to prolong functionality by proper use

Performed routine maintenance, such as of user accounts

Installed or advised installation of upgrades to prevent malfunctioning

Operating Systems – Win XP, Vista, 7, 8

Microsoft Office suites – 2003/2007/2010

Antivirus and firewall

Various types of PC hardware such as, Dell, HP and Toshiba

Hard drives, monitors, printers, scanners and video equipment

PROFESSIONAL EXPERIENCE

Freelance Computer Repair April 2009 / Present

Berry’s Industrial Service Corona, CA 1989

VOLUNTEER EXPERIENCE

Baldwin Park Little League Baldwin Park, CA

Assistant Coach 2008 to Present

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