Manager Human Resources

Temond LeSure

*** ******** **

Hendersonville, TN 37075

Phone: 615-***-****

Email: ************@*****.***

Education

Southwestern Adventist University / Keene, TX

Bachelors of Business Administration

Concentration: Long Term Healthcare Administration

August 1994 to December 1998

Tennessee State University / Nashville, TN

Master of Certificate in Healthcare Administration & Planning

January 2011 to December 2011

Master of Public Health: MPH

January 2011 to Present; anticipated completion: December 2013

Employment History

St. Thomas Physician Services / Metro Center Healthcare Group / Nashville, TN

July 2010 – December 2012

Physician Practice Manager

• Strategic planning, budgets, resource allocation, operational plans and policies

• Reviewed HEDIS Measures and Managed Patient Care within a PCMH model

• Organized lean processes in patient flow and set benchmarks for team management

• Ordering supplies and tracking inventory within the practice

• Implementation of OSHA standards to support the performance improvement process

• Negotiated and established a profitable contracts between Metro City Schools & MCHG

• Maintained Excel spreadsheets for monthly financial practice review

• Implemented action plans for budgets that was unfavorable on the Income Statement

and presented them to the CFO & COO

• Registered 10 Providers to obtain Meaningful Use (MU) incentives

Medical Necessities / Springfield, TN & Madison TN

May 2009 – July 2010

Administrator

• Managed the daily Operations of the Pain Clinic

• Submitting claims to Medicare & Medicaid and other insurances (Posting EOBs)

• Oversaw 50 plus employees at 4 locations & maintained all performance reviews

• Provided leadership and support for Nurses & Physicians by monthly staff meetings to

improve quality and performance

• Maintained a daily Financial Report and presented them to the CEO & CFO

• Developed and organized a market strategy for Springfield 1st Hispanic Clinic

• Purchasing, inventory control and automated material management

Fifth Third Bank Nashville, TN

November 2007 - January 2009

Personal Banker / Assist. Branch Manager

• Managed a strong sales team and referral environment

• Promoted growth, through the promotion of deposits, loans, fee-based services and lead

the region in (Employee Benefit Banking) opening 46 Accts in one day.

• Served as Assistant Branch Manager for the day-to-day operational functions

• Developed and maintained relationships of personal and commercial accounts

• Won several awards & bonuses due to reaching and exceeding goals set by Cooperate, #

1 on call nights; leading the Region in new applications

• Being creative by partnering up with major Companies around the city, such as Lexus of

Nashville, TSU, Cigna, NAACP, Nissan, & Metro center Healthcare Group, which lead

to phenomenal outcomes, and built long lasting relationships

• Knowledgeable and current in security measures to prevent fraudulent and criminal

activities

Peoples Home Equity Inc. Nashville, TN

January 2001 – November 2007

Senior Mortgage Consultant

• Property Manager

• Developed rental program & coached other landlords with passing Section 8 inspections

• Managed houses with tenants who had MDHA and Section 8 Vouchers

• Processed FHA, VA and conventional bank loans for commercial and residential

properties

• Examined of all paperwork, appraisals and additional items needed for lenders, real

estate agents and all others involved in closing loans

• Provided financial consultation to home and commercial property owners

• Closed over 5.5 million dollars within my first year within the business

South Madison Wellness Center Nashville, TN

February 1999 - May 2001

Medical Billing Clerk

• Responsible for billing of patient’s Medicare, Medicaid and other insurances

• Responded to billing inquiries, solved patient matters concerning EOBs

• Pulled charts, verified codes submissions, admitted and discharged patients

J & J Home Healthcare Agency Dallas, TX

September 1994 - January 1999

Nurse Coordinator

• Responsible for hiring, supervision and termination of up to ten (10) employees in the

Human Resources Department

• Certified Nurse’s Assistant (CNA)

• Conducted employee performance reviews, submitted monthly departmental reports and

timecards to the Payroll Department in a timely manner

• Administered payroll checks to employees on a weekly basis

• Coordinated itineraries for patient visitation and health evaluations on a weekly basis

• Demonstrated and enforced all facility polices and procedures

Organizations

MGMA Connexion - I’ve recently become a member of the Medical Group Management

Association of Nashville

Camp Thunderbird- A non-profit Christian camp for youth emphasizing Basketball &

Outdoor camping in a pristine environment which is accredited by the Campers Association

CPR - Current CPR Certification

Software Programs

Microsoft Office; Excel, PowerPoint, Word, Outlook Lotus 1 2 3, Medinformatix, Practice One,

Practice Fusion, EClinical and NextGen

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