Kristina Sonderman

**** *. *** ****** *****, IL *1554

309-***-**** abojdq@r.postjobfree.com

EDUCATION

Midstate College - Peoria, IL

Medical Office Technician Diploma August 2008 - November 2010

RELATED COURSES AND SKILLS

•

• Health Information Law & Ethics

• Human Anatomy & Physiology

• Clinical I

• Medical Office Procedures

• Advanced Office Procedures

• Medical Terminology

• Computer Usage and Software Applications

• Composition

• Human Potential

• Professional Development

Airline Academy - Daytona, FL March 2007

Airline Certificate

RELATED COURSES AND SKILLS

• SABRE Reservation System

• Airline Fundamentals

• In-house Flight Attendant training

EXPERIENCE

H&R Block - East Peoria, IL January 2008 - February 2008

Receptionist

Duties included; extensive customer service; communicated with a variety of people; typing 50 wpm and answering multiple phone lines was essential

Shuttle America - Indianapolis, IN May 2006 - March 2007

Flight Attendant

Duties included; providing extensive customer service in a fast-paced atmosphere; responsible for 70 passengers; assisting passengers in an unforeseen emergency; serving drinks and comfort in air. CPR trained

Papa John’s Pizza - East Peoria, IL August 2003 - May 2006

In-store / Manager

Duties included; providing extensive customer service in a timely manner; answering phones and keeping a correct till; managing 7 in-store and delivery employees; bookkeeping and paperwork

REFERENCES

Available upon request

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