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Customer Service Engineering

Location:
Santa Clara, CA, 95122
Posted:
February 28, 2013

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Resume:

Yonnaray (Muy) Som

**** ****** ******* *****

Email: abojcj@r.postjobfree.com

Cell: 408-***-****

SUMMARY

A detail oriented Manufacturing Engineering Technician with 20 years extensive experiences

semiconductor Industrials and understood computer software programs of data extensions.

Provided to Engineering department Manufacturing Electronics Documentation Coordination in an

intermediate-Level, and assisted external customer Engineers and Manager Designer Engineer.

COMPUTER SOFTWARE SKILLS

Manufacturing Data Analysis: Converted the data’s, GC Place, Auto Cad LT 2000, 2004, Solid Work,

Roxon Digital Media SE DVD burn image into hard drive, DVD extract songs chapter into MP3, Auto

Manger Workflow 6.2 version, Global Shop System, SYNERGIX SCAN, copy system A to D size

transmitter, Excel V.97, Window XP, Word V.98, 2000, 2003 etc, Photo Shop Element 2.0, Photo Shop 5.0

and 6.0 Designer, CS, Cam Cad V.6, Program File Edit, Adobe professional, PDF Acrobat 4.0, 7.0 Reader

etc. and GS View, Cut FPT, Agile Express, Visio, Allegro Network, Window NT, HP Plotter and Email

Lotus Note 6.5 Version. Plus Short cuts key boards regarding printing process etc, and type on converting

files into the PDF Reader etc software updates.

ALLFAB PRECSION SHEETMETAL (NPI and Productions) San Jose, Ca 95133

Compiled: ISO9001:2008

Engineering Verification Specialist/ISO Coordinator 12-06-2012 to Present

Additional Responsibilities: Oriental Details over views ALLFAB Manufacturing Engineering and

Customers (E-Documentations) and pretty much the same as below. All E-Documentations must approve

with an Initials E-Stamp by (Engineering Verification Specialist or Document Control Assistances) before

releasing to Production floor. Maintains ALLFAB ISO E-Documentation data, and Assists internal

Operation Customers which need to be done on daily tasks. All Manufacturing Data must pass before

posting on Global Shop Solutions.

Engineering (Document Control Specialist III) 03-01-2011 End 12-06-2012

Responsibilities and Reviews; Data Control, Links into Global Shop System, Posting all the

Manufacturing Engineering data, QC, Purchasing, AF-Engineering, AF-Customer Services, and Quality

Control. Assistances Internal and External Customers requirements. All Manufacturing Documentations of

ECN, or data must be Approve from Engineering (Document Control Specialist) before Proceeding. Any

Manufacturing "Routers/Travelers" must reviews before stamps on hard copies Approves with Initials to

be releasing to Production floor. All Customers Drawings and BOM AF-Programs Sheet up Sheet-LASER,

EM58, and EML etc. must verifications against into AF-E-DOCS before store into the public Drives ready

to be reviews. Clean up Customer BOMS and arranges in standard way and ready for Productions to use

it. Training co-workers to understand Document Control department and plus computer software need to

be understand. Ensure that ALL FAB is complying with the requirements of ISO 9001:2008 and internal

process.

Document Control Supervisor 05-07-2007-03-01-2011

*Controlling all (NPI/Production) E-documentations and ARTWORKS (Silk-screens) from external and

internal Engineering, AF-Customer Services, AF-Purchasing, and AF-QC, and Production department.

*APPROVAL of “Dates Stamp’s receive an Initials Release” hard copy and Soft copy documentations

to be proceeds for Production Floor.

*Transferring all the “Approved Data” into the GLOBAL drives, plus Backup Drives, and LINKS into the

Global Shop System required for all department purpose to reviews need.

*Constantly Emails responding of each department for any technical’s need ASAP to avoid the delaying

for external Customers special requiring on dead line.

*Interacting with all professional helps to internal, or external customers such as Suppliers that’s need to

be done. Provides all information which requiring and plus input very strong communications details

explanations of technical, and strong motivations.

*AF-FGI-Physical inventory checked before Generated the Work Orders to Production floor, and base

on ALLFAB Customer Services PO provides to be entry

*Printing out the Work Orders (Traveler Packages-PREPARATIONS) from Planner department, (MRP

Reports-Generations), and provides all the Customers Drawings, BOMS, internal instructions and

everything must be exams with details before STAMP APPROVAL as "Document Control Release” of

every single documentations that’s requiring to be builds.

*When completes, and giving the email “NOTIFICATIONS” to all the Travelers Operations HOLDER

-Production etc who is involving the Projects.

*Maintains “ALLFAB PRECSION ISO9000-2008 E-Docs”, Internal ECN or Approve-DCCR number

issues by Document Control department etc, Customer Specifications and Procedures base on ALLFAB

Customer Services provides.

*Editing ALLFAB Engineering Drawings such as “FLAT OUT PATTERN and Drawing” drawings as

standard drawings, with Paint software, Page Screen, Adobe CS for Production-Break Department.

*Preparation Hard Copy Documentations for PROJECT Managers and Manufacturing Engineers for

Productions Meeting with all details exams for Parents Assemblies Part Number-BOMS according to Sub-

60+Plart Number Assemblies.

*Creates Forms to the following department needs; Shipping, Inventory, Engineering, Facility, and Doc.

Ctrl. By Excel Spread sheets and converted into PDF.

Kelly IT Engineering (Temporary-Agency) San Jose, Ca 3/2006-9/2006

Clorox Technical Center-Pleasanton Pleasanton, California

AutoCAD Technician

Adobe PDF converter-Windows System Driver-from Autodesk, Transmitted the file as TIFF from ACX-Tool

software than open TIFF files converted into the PDF Acrobat and pages insert, Delete, replace, pages

adding, or Extract. Data must print out on the scale size requirement. Created Excel Spread Sheet Check

lists, and ready to log in the complete Clorox company data’s. Printer setup -Window view and setup the

right dimension the length on AutoCAD drawings before printing into PDF files. Paper roll ran out, and set

up into the Xerox Engineering System Synergix Print system 510dp to printing out the drawing with scales

size A to E. Used Auto Manager Workflow 6.2 version software to import the BOMs and Drawings into

AutoCAD. Verified the complete information in the system before ready to “SAVE As”, and input complete

information of Drawings and BOMs which need to be matching both Data’s. When the data’ completed

move into the Global drives ready for everyone to LOOK UP. Setup the Main Assembly Bill of Materials

outline structure that links to Sub-Assembly build on the Spread Sheet list with 430 items of the drawings,

and 40 Bill of Materials Sub-Assemblies which need to complete build as a Disc Capper Machine Project.

Verified every single item of the Master Bill of Materials Structure, with details. MUST be matching both

data’s of (documentations) ready to post on the Global drives. Edited Part numbers and Revisions on

AutoCAD Lt 2004, with the right setup dimensions before save into the Global drives. Assist all Project

Engineer Managers which their projects to be done by date lines. Input SAP system data’s when

completed.

Jabil Circuit, Inc. San Jose, Ca 2/1999-7/2001

Compiled-ISO9001 and IS9002

Manufacturing Data Coordinator

Controlled Customers Data: Offsite Networks and Win Zips with CD burned for Jabil Global.

Networks Worldwide and Downloaded and Uploaded from customer Agile Express and FPT sit. Trained

Co-Workers on personal computer, and created the Visual Aids Computer Manual Instructions book.

Organized Jabil on line folders data’s for all varieties customers. Process ECN package with included:

Fabrication, Schematics, Assembly drawings, Specification, Customer Rework instructions, Redlined

BOM and drawing, BOM compared and Formatted Bill of Materials Collaborated with ECN configuration

to ensure, quality builds accurate documentation.

Assisted Human Resource Manager for the presentation used Photoshop software to create the pictures

which it needed for Job Fair Posters.

San Jose, Ca 10/1998-2/1999

Documentation Control Specialist

Controlled Jabil West Division documents; Reviewed Part number, Engineering Change Notices

Numbers, and Revision, Descriptions, Title Block, and Engineering Titles block, Created Excel Requisition

Forms, and Checklist report Log sheet. Organized files and copy Packaged Engineering change Orders

for Manufacturing Engineering to do the verification.

Intandem, Inc. San Jose, Ca 10/1997-

8/1998

Engineering Technician

Review customers New Assembly designs; analyze drawing and Bill of Materials for compatibility and

manufacturing Verified components specification, provided customer service for external customer

engineers and Internal. Technical quoted with details, components researched and provided Rework

Instructions.

Deviate wrote a blue prints problems and communicate with external engineers. Materials handed,

Quoting, purchasing, and buyer planner with Data Entry. Verified tools usages for Manufacturing and plus

purchased tools.

JTS Corporation San Jose, Ca 1/1997-10/1997

Documentation Control Specialist

Controlled JTS Corporation documents; Reviewed part number, ECN number, and Revision, and Titles,

Used Email to Transmit blue prints packaged to international Customers. Controlled all the

documentations for special built. Prototype built such as Champion I, II Nordic Palladium and Champion

III 3-inches hard drive disks.

K-Tec Electronics, (7/1988-11/1996) Milpitas Ca 8/1995-11/1996

Engineering Technician (Estimator)

Review customers New Assembly designs; analyze drawing and Bill of materials for compatibility and

manufacturing Verified component specification, provided customer service for external customer

engineers. Technical quoted with details, component researched and provided

Rework Instructions. Deviate wrote a blue prints problems and communicate with external engineers.

Materials handled, quoting, purchasing, and buyer planner with Data Entry.

Verified the tools for Manufacturing and plus bought tools. Served external Customers Engineers;

evaluated customer RMA and consignment; expedited products; Input BOM structure per ECO and ECN

changes. Communicated with varies departments both internally and Off-sit; Redlined production

documentations; Master redlined per. Customers BOMs changed.

Documentation Control Coordinator 1/1990-8/1995

Controlled K-Tec customer documents; review part numbers and revisions with Title descriptions.

Created files and organized; copy and distributed with completed package documentation to production

floor. Organized files and copy Packaged Engineering change Orders to Manufacturing Engineering for

verification.

Quality Control Incoming Inspector/Receiving 7/1988-1/1990

Inspected, Audited and approved incoming materials, before stocking to Finished Goods Inventory. Plus 4

years was a Team Leader of Quality Control Inspector.

Check Components, raw materials, and documentations revision before distribution to Production floor.

Inspected cable harness, flat cables, wires, and Tester.

Education and Professional Training with certificates:

San Jose City/Evergreen Valley College Statistical Process Control

General Education K-Tec Electronics Certificate

Yerba Buena High School How to work with almost anybody

Graduated-Diploma Seminars International Certificate

Office Administration and Data Entry Certificate of Outstanding-workmanship-AF

Occupation Center

Certificate of Achievement Certificate of Completion-T&T Precision

Training

Windmill Springs School is Proud to recognize International Quality Technology Inc.

Volunteering your time and dedicating your Building for quality enhance the

quality

Effort to your education of our school certificate

Clorox Services Company (Appreciation-day of Services Team Recognitions-Certificate)

Blue Print Reading (Certificate of Training K-Tec Electronics)

Continuing Education Seminars (Certificate Central County International)



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