Lisa M. Carriegos
*** ** **** ****, ******* Beach, FL 33435
aboijd@r.postjobfree.com
QUALIFICATIONS SUMMARY
Experienced, service-driven Human Resources Professional, Recruiting
Executive and employee
advocate with 19 successful years in human resources management and
proven expertise in:
( Organization and startup of efficient Human Resources Departments
supporting multiple business
operations nationwide
( Manpower planning, development of effective
recruitment/orientation programs, staff training and strong team
building/leadership
( Startup and daily management of profitable branch office
operations with on-going restructuring to
support consistent marketshare growth
( Change management to facilitate the integration of new policies,
standards and legislation
( Payroll and benefits administration
( Creation of training programs and manuals to stimulate improved
performance
( Multiple project coordination, workflow prioritization and the
development/implementation of streamlined policy
and procedures to maximize productivity and expedite processing
( Responsive employee relations, staff empowerment and
troubleshooting for up to 800 employees
( Auditing and compliance management - federal, state, local and
corporate
( Development/expansion of strong referral networks and
professional business partnerships
( Operation of automated systems (Word, Excel, PowerPoint, ADP
Payroll and Brass Ring tracking system) and
the successful development and launch of a virtual job board
system
Dedicated to the importance of professional integrity and exceeding
all performance goals
PROFESSIONAL EXPERIENCE
KAPLAN UNIVERSITY, Boca Raton, FL 2003 -
2010
Director of Recruiting
( Planned, organized and directed the startup of the Human
Resources Department to eliminate out-sourcing
expenditures and successfully maintained all staffing levels for
the Student Operations Division in 6 locations
nationwide (Admissions, Financial and Academic Advisors)
* recruited and trained site managers
* developed and conducted training programs
* created handbooks
* supervised/motivated support staff of 20 employees
* maintained/updated software
* performed all employee relations functions, including
benefits administration, new hire orientations,
compensation, corrective action, workers compensation
( Instrumental in the planning and management of 5 startup
locations, including construction, site inspections,
technology, staffing, policy/procedures and standards
LODGING.COM (internet-based travel/hotel service), Boca Raton, FL
2001 - 2002
Human Resources Director
( Setup and managed the HR function to support high-volume
operation with 250 employees
( Prepared Warren Act documentation and administered all procedures
necessary to close site
Lisa M. Carriegos
Page Two,
UPS / SPHERION, Boynton Beach, FL
1999 - 2001
Human Resources Manager
( Recruited to setup and manage the HR Department and perform all
administrative functions necessary to
support the UPS / Spherion call center operation with a staff of
250 permanent employees
( Managed the US Census Project
* created new payroll, training and recruiting divisions
* hired 2000 temporary employees
* developed and presented training programs
* maintained/audited I-9 files
( Prepared Warren Act documentation and administered all procedures
necessary to close site
SEARS INSTALLATION GROUP, Richmond VA 1999
Human Resources Manager
( Responsible for all aspects of the human resources function
supporting a call center with 100 employees
and a 5-branch network statewide with 120 employees
TARGET, Florida and North Carolina locations
1992 - 1998
Human Resources Manager
( Throughout successful 6-year tenure, setup and managed the HR
Department to support the startup and
on-going daily operations of 4 locations in South Florida and 4
in North Carolina
Human Resources Auditor
( Conducted comprehensive HR file audits for the North Carolina
stores to maintain legal compliance with
all associated regulations and codes
PROFESSIONAL TRAINING
Conflict Management
Sexual Harassment
Behavioral Interviewing
Diversity in the Work Place
One Minute Manager
Train the Trainer