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Customer Service Human Resources

Location:
Brooklyn, NY, 11236
Salary:
$27000
Posted:
February 26, 2013

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Resume:

Melissa Gabriel

*** **** **** ******, ********, NY 11236

Phone: 347-***-****/e-mail: aboiiv@r.postjobfree.com

OBJECTIVE

To obtain an entry level position that will allow me to utilize my skills and experience.

PROFESSIONAL EXPERIENCE

JASA-Adult Protective Services – Brooklyn, New York January 2013 – February 2013

Front Desk/Admin. Assistant (Temporary)

• Answering all phone calls/making phone calls to confirm references and schedule interviews

• Keeping filing cabinets organized

• Scanning different forms from copy machines to e-mails

• Creating Spreadsheets for clients record

• Stamping envelopes to be mailed

• Provided receptionist and customer service support for the front desk

Z-Ply Corp. Fashion Company – New York, NY February 2012 – April 2012

Front Desk/Receptionist – Human Resources

• Signed for FedEx, DHL, WB Mason and UPS delivery

• Kept track of delivery packages

• Sorted incoming mail, stamping envelopes to be mailed and ordered supplies

• Answered all phone calls timely and directed calls

• Maintained the filing system to invoices and receipts

• Created employee incoming and outgoing sign sheets

• Kept showroom and conference room tidy

Central Business Solution – New York, NY February 2011 – May 2011

Front Desk Receptionist – Human Resources (Temporary)

• Answered all phone calls timely and directed calls

• Made sure all bins have enough brochures, forms, etc.

• Responsible for all office supplies

• Entered daily feedback from sales representatives lead sheets into Excel Spreadsheets

• Maintained the sales standings for the sales department, monthly and yearly

STRIVE East Harlem Employment Services – New York, NY May 2009 – January 2011

Office Assistant

• Entered data in department database system

• Answered/made phone calls and schedule appointments

• Provided receptionist and customer service support for the front desk

• Maintained the filing system

• Created Calendars for orientation classes

CUNY Baruch College – New York, NY February 2008 – August

2008

College Assistant – Human Resources (Intern)

• Responsible for all checks returned to the payroll department

• Maintained W2 forms for staff and assured daily performance sheet are accurate

• Delivered mail to various departments and performed administrative duties

• Attended required training as directed

Seraphine Management Service, Inc. – Brooklyn, New York November 2004 – November

2007

Front Desk Receptionist – Taxation Department

• Answered all screened high volume of phone calls

• Maintained the filing system and inventory of office supplies

• Met and greeted clients

• Collected clients tax information for processing

Asphalt Green – New York, NY July 1999 – August 2004

Office Assistant – Main Office/Payroll Department

• Processed the employee checks that were returned to the Payroll Department

• Maintained the files of all vouchers, receipts, paid invoices and timesheets for the Accounting Department

EDUCATION

STRIVE, INC.

• Certificate in Career Development/Job Readiness April 2009

• Certificate in Customer Service April 2009

CONTEMPORARY GUIDANCE SERVICE, INC.

• Certificate in Office and Computer Technology August 2008

ASA INSTITUTION

• Associates Degree in Business Administration, Accounting January 2005

SOUTH SHORE HIGH SCHOOL

• High School Diploma June 2000

SKILLS

Knowledge of Word, Excel, Outlook, Power Point, Mail Merge, and Internet Research

Type 45wpm, operate various office machines



Contact this candidate