Customer Service Medical Billing

Robert Hubbard

**** ***** ***., *****, *.Y., ****6 (Home) 646-***-**** E-Mail:

*******@*****.***, ******.********@**.***

EXPERIENCE: Dept. Of Veteran Affairs 7/09-8/12

New York Harbor Healthcare System

Medical Support Asst., full time, 40 hrs per week, GS-640-5, Step 4

Supervisor - Nicole Cesaer Jacques # 212-686-7500x 4980

Coordinate rooms for same day reservations, Prepare charts. Communicate

with doctors about patient information. Answer calls and route them to

proper nursing staff. Locate patients and communicate with family members.

Secure patient property. Review OR schedule for following day.

Dept of Veterans Affairs 8/07-7/09

St Albans Domiciliary

179th street and Linden Blvd

St. Albans, N.Y. 11425

Peer Specialist- full time, 40 Hours per week, GS-640-5, Step 2.

Supervisor Romaine Johnson #718-***-**** x 2461

Conducts outreach to sites with veterans.

Provide support and resources for veterans, meeting with new admissions

getting them engaged in treatment.

Preparing veterans for aftercare treatment planning, conduct aftercare

outreach to veterans that have been discharged.

Provide counseling services for relapse prevention.

Provide Aftercare Motivational Meetings Bi-weekly.

Neighborhood Coalition Shelter 7/05 - 8/07

210 east 86th street

New York N.Y. 10023

Caseworker- full time, 35 hrs per week,

Fred Bryant #917-***-****

Monitor Medication to ensure client compliance.

Conduct Progress Notes on individual client sessions.

Facilitate Men's Group / Crisis Intervention.

Client Interviewing for Facility Admission.

Conduct Relapse Intervention/ Client Escort.

Replenish and distribute petty cash for trips and client travel.

Monitored budget for facility supplies and furniture.

Lenox Hill Neighborhood House 3/05 - 8/07

643 Park Ave.

New York, N.Y. 10021

Program Aide - Per Diem, 15-30hrs per week

Supervisor Tawana McCollum #212-***-****

Monitor Medication to ensure client compliance.

Fix and prepare breakfast and lunch.

Document client movement and activity.

Escort clients to community resources.

Conduct fire drills as a Fire Safety Coordinator.

EDUCATION: Bronx Community College, Bronx, N.Y

9/02-6/03

Major: Human Services- 30 Credits

Educational Opportunity Careers, Bronx, N.Y.

6/01-1/02

Medical Billing Certificate

Core Connection, Bloomfield, NJ

9/07-1/08

90 Hr. Peer Support Certificate

Wrap group counseling Certification

SKILLS: Type 40 wpm, Word Perfect 8.0, Microsoft Word, Windows

2000, Microsoft Excel. Outlook, Internet, Medical Billing Certificate,

Certified Fire Safety Coordinator, Conflict Resolution, Certified CPR.

Mental Health Assoc. Cert., Motivational Interviewing. Job Interviewing

skills. Co-Occurring Disorders Certificate. VA Peer Specialist training.

School At Work Program Certification. Customer Service.

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