PROFESSIONAL SUMMARY

An accomplished Information Technology Services Leader with 17+ years'

experience in Information Technology working in multiple streams in

business development, solution architecture, transition management, product

management and software development. Currently working for Xerox helping

the top 10 Fortune 500 Insurance companies in multiple sectors (healthcare,

commercial insurance, auto etc.) outsource internal business processes,

reduce costs introduce cutting-edge technologies, improve business process,

reduce expenses and increase ROI. Proven ability to work on multiple large

projects with revenue ranging from $10M-$25M in annual revenues helping

sell deals, conduct accurate business analysis, design solutions, solve

problems, assess technical capabilities, conduct strategic planning, build

and motivate distributed global teams, and manage projects to success.

Awarded contracts totaling over $75M in new revenues, helped cut recurring

operational costs totaling $2.5M per year with the use of technology and

innovation.

Technical Skills

Operating System: Windows NT, Windows XP/7.0, UNIX (AIX, LINUX, Sun

Solaris)

Languages and Applications: .NET Framework 1.1/2.0/3.5, C#, Borland C/C++

3.0/4.5, Java/Java Scripts, JSP, ASP, VB/VB Scripts, XML/XSL, Visual

InterDev, PHP, Cold Fusion, MS Studio with Visual C++/VB 5.0, Source Safe,

SVN, OpenGL Library, Turbo Pascal, Perl, HTML, Visio (Erwin), ADOBE

applications.

Databases: DB2, Oracle 7.0/8i with Forms 4.5, MySQL, SQL server 6.5 / 7.0 /

2008 and Power Builder 4.0

Design Methodologies: Object Oriented Paradigm (OOP's), (Unified Modeling

Language) UML and Rumba and Booch, Enterprise Architect

Additional Strengths &Competencies:

Client Relations Forecasting/Budgeting/ROI Product Architecture

Transition Software Engineering Agile with Scrum

Management

Workflow Analysis Global Team Management Strategic Planning

CAREER HISTORY

Technical Solutions Architect - PMO, ACS, a Xerox Company, Lexington, KY

(Apr 2005 to present)

Key Responsibilities and Achievements:

. Provided technology focus to the organization, and set technology

strategy and future product architecture.

. Supervised and lead global distributed development and QA teams of

size ranging from 17-25 people working in both US and India using PMO

methodology.

. Collaborated with various internal business units (sales, operations,

product team and financial modelers) develop cost saving, automated

solutions.

. Planned, designed, and executed workflow analysis and return on

investment (ROI) assessments (sales/pilot projects).

. Assisted the financial modelers in assessing the start up costs of

building business units including development, capex, resources,

hiring and training costs etc.

. Member of the RFP team (Request for Proposal) responsible for onsite

customer visits, performing due diligence and defining customer

requirements on new and existing contracts when they come up for

renewal.

. Developed the design of the entire system and wrote the specifications

of the client programs / services and reports for the development team

leads working both onshore and offshore locations.

. Worked with the development team to encourage more reusable API

components during the development cycle.

. Worked with the infrastructure and networking to build out new

environments using VMware's to actual servers that helped business cut

the startup costs.

Achievements

FY2005-2006

. Created a new business unit in Salt Lake City, UT called "OnePass" to

centralize the data entry of the standard healthcare claim forms HCFA,

UB from over 50 business units to reduce costs. Helped reduce over

$12.5K / in each business unit on a monthly basis

. Redesign of an old legacy system used for Allstate claims processing

in Marietta, GA bringing in total revenue of $12M/year which was using

older version of the enterprise product to a newer version and cutting

edge technologies. This helped the business unit execute the

transactions more efficiently, better monitoring of inventory and also

find resources to help manage the production during transitions.

FY2006-2007

. Redesign of an ACS mailroom system used by the US Dept. of Education

and office of Federal Student aid for processing student loans in

Greenville, TX that brought in over $10M in annual revenues to the

company. The redesign used the OCR technologies to read the student

applications and extract data from the forms which helped reduce

$65K/month in salaries and helped boost the quality of the data.

. Helped MetLife business unit to improve quality of the data in the

mailroom by the design of lookups services hosted on ACS or customer

end.

FY2007-2009

. Redesign of an ACS mailroom system used by the Hartford Disability for

processing workers compensation claim forms that brought in over $12M

in annual revenues to the company. The redesign used both the OCR and

OnePass technologies to read the HCFA and UB standard forms which

helped reduce $35K/month in salaries and helped boost the quality of

the data.

. Centralized the financial reporting Designed and developed a web tool

for the financial controllers to report the revenues

FY2009-2012

. Designed and lead the application development for building 2 new ACS

mailroom in Lexington, KY for BroadSpire and Guardian for processing

workers compensation and disability claims forms that each brought in

over $7M in annual revenues to the company in a phased approach to

help business boost revenues.

CAREER HISTORY (Continued)

Vice President of Software Engineering, Host Communications Lexington, KY

(Aug 2002 to Apr 2005)

Key Responsibilities

. Oversaw operations of the development department by coming up with

protocols for coding standards, development environment, backups and

system design.

. Improved client relations by launching 24X7 support entity that

boosted client's satisfaction and increased customer referrals.

. Designed and developed a state of the art caching scheme for the web

sites that would reduce the workloads on the Linux servers.

. Reduced costs in 2003-2004 through implementation of forecasting and

scheduling processes, third-party supplier relationships and new

internal processes that transformed project staffing and outsourcing

initiatives.

Achievements

FY2002-2005

. Performed the architectural, developmental changes in the

implementation of the product SchoolToolz(TM) enabling the company to

host several sites using one code base. This helped the company run

all the state and the local school sites using the same engine.

. Oversaw the systems analysis and design/development of a registration

system for NBA Hoop-it-Up and Soccer Shootout properties. Each of

these properties had over 2500 teams from all over the country

register using the system.

Sr. Consultant, Maxim Group (Sep

1998 to Aug 2002)

Key Responsibilities and Achievements:

. Provided IT support solutions, technical expertise and management

oversight that enhanced business operations and productivity.

. Consulted with media, healthcare, manufacturing and dot com companies

including General Electric and Humana.

Application Developer, DataStream Systems Inc.

(March 1998 to Aug 1998)

Key Responsibilities and Achievements:

. Worked as a programmer analyst in the product development group

developing new software products comprising client, application

server, and database, which provides electronic record generation and

storage, electronic signature, back-end tamper monitoring, preventive

maintenance and inspection revision control, and auditing and

reporting suite.

IBM Web Developer/Web Master, Marist College, Poughkeepsie, NY

(Aug 1996 to Feb 1998)

Key Responsibilities and Achievements:

. Worked on internal IBM web sites doing UNIX development and

maintaining static HTML pages.

. Presented the web sites developed to the Top IBM executives at Armonk

Head Quarters.

. Conducted dynamic web page development for Bell Atlantic and DDSO.

. Worked as a student faculty member teaching Pascal, Internet and

Microsoft Office modules to undergraduate students.

. As the student representative, traveled to India and assisted the Dean

to recruit and select students for the M.S. Program.

EDUCATION/PROFESSIONAL DEVELOPMENT

M.S. in Computer Science in Software Design and Development, Marist

College, Poughkeepsie, New York

B. Tech in Computer Engineering, Karnataka Regional Engineering College,

Surathkal India

Additional training through TekSystems:

Cisco Router and Switch Configuration/Java Programming Language using UML

VB 6.0 Programming and COM development

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