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Customer Service Technician

Location:
Chicago, IL, 60651
Posted:
February 25, 2013

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Resume:

Daniel Supitilov

**** * ******* ***.

Chicago, IL. 60651

773-***-****

Goal: To be employed in a position that fulfills my experience and education.

Education:

(2011-Present) Kaplan University Online. Des Moines, IA.

Major: Information Technology

Minor: Communication

(Associates’ Degree in Applied Science)

(1994-1995) Triton College. River Grove, IL.

Business management, retail

(1995-1996) USAF School of Pharmacology. Wichita Falls, TX.

Pharmacy Technician

Work History:

(November 2011-October 2012) AdvaCare Systems. Chicago, IL

Customer Service Rep

Job Duties: Responsible for answering customer calls and setting up deliveries and

pick-ups for the medical equipment that AdvaCare supplied to hospices and patients.

(March 2011-November 2011) LaSalle Network. Chicago, IL

Temporary Job Placement

Job Duties: Was placed to work at AdvaCare Systems (current employer) as a temp

to hire customer service representative.

(August 2009-January 2011) EZ Links Golf. Chicago, IL.

Customer Service Rep

Job Duties: Taking calls and setting tee times for golf

courses all over the country.

(August 2007-January 2008) Ready, Set, Merchandising Elk Grove Village, IL.

Merchandising Supervisor

Job Duties: Was in charge of the set-up and tear-down of merchandise

displays for major retail companies such as Home Depot,

Toys R Us, and K Mart.

(August 2006-August 2007) Osco Drug. Niles, IL.

Pharmacy Technician

Job Duties: Filling and dispensing of medication to customers. Also in

charge of placing orders and stocking for new inventory.

(May 2005-August 2006) Jiffy Lube. Chicago, IL.

Oil lube Technician

Job Duties: Was trained in the art of changing and installing oil on every

make and model of vehicle, from domestic types, to foreign makes.

(April 2003-May 2005) Tornado Industries. Harwood Heights, IL.

Line Assembler

Job Duties: Was placed on an assembly line to put together machines

designed to clean and buff floors as well as other cleaning products.

Technical Expertise

Expert knowledge of Microsoft Office 2010

Expert knowledge of Windows XP/7

Expert knowledge of Outlook and email systems

Expert knowledge of answering customer calls

Expert knowledge of database systems (i.e. File maker)

Expert knowledge in programming with Visual Basic

Intermediate knowledge of ticketing systems

Personal Information

Honorably discharged from the U.S. Air Force in 1996

Veteran of Desert Storm

Received National Defense Service Medal

Three Children

Little League and Pee Wee football Coach

References available upon request



Contact this candidate