Robert Kenneth Stebe

**** ********** ** ** - *******, MI 49519

616-***-****

abohf9@r.postjobfree.com

Objective: Obtain an IT career with a strong company where I can apply the computer and networking skills I have

learned to help the company, as well as myself, grow.

Technical Certifications:

• MTA: Microsoft Technology Associate - Networking Fundamentals

• SDP: Service Desk Professional

• MCTS: Windows 7 Configuration 70 - 680

Currently Pursuing:

• MCITP: Windows 7 Enterprise Desktop Support Technician

• MCTS: Windows Server 2008 Network Infrastructure Configuration

Education:

Brensten Education: Grand Rapids, MI Graduated: August 2012

• Computer Hardware Fundamentals

• Windows Operating System Fundamentals

• Microsoft Office 2010 Suite

• Security Fundamentals

• Windows Server Fundamentals

• Networking Fundamentals

• Database Administration Fundamentals

• Service Desk Professional and ITIL Concepts

• Emerging Technologies and Website Hosting

• Windows XP Configuration / Deployment / Administration / Troubleshooting

• Windows 7 Configuration / Deployment / Administration / Troubleshooting

• Windows Server 2008 Network Infrastructure / Configuration / Administration

• Windows Server 2008 Active Directory / Configuration / Administration

Technical Skills:

• Hardware Maintenance and Replacement

• Windows Operating System Installations: Windows XP, Windows 7, and Windows Server 2008

• Windows Operating System Configurations and Troubleshooting

• Network and TCP/IP Configuration and Troubleshooting

• Network Hardware Installations and Configurations

• Wired and Wireless Networking / 802.11 Standards

• File and Permission Management

• Microsoft Office 2010 Product Support: Outlook, Word, Excel, PowerPoint, Visio, Access

Work History:

TekSystems/Hewlett-Packard@Johnson Controls – Holland, MI Oct 17, 2012 – Oct 26,2012

• Enterprise Level Deployment of Windows 7

o Troubleshooting deployment issues

o Working with individuals to complete deployment

o Documenting computers that are deployed

o Working with Lotus Notes, ADP & other software

Brensten Education – Grand Rapids Campus – Grand Rapids, MI August 2012 – Oct 2012

• Intern/Teaching Assistant

o Assist instructors with daily lesson plans

o E-mail appropriate daily paperwork to instructors and Corporate office

o Help students troubleshoot connectivity and other issues in a virtual environment

o Work with Windows 7 and XP on VMware

Apply With Us Staffing/Kent Design and Manufacturing – Grand Rapids, MI August 2011-July 2012

• Basic computer work

o Use of Microsoft Office to maintain inventory levels

• Inventory

o Maintain Powder levels and order when needed

• Assembly

o Work with crew of 4 – 10 people to assemble customer orders for shipment

• Powder Coating

o Apply powder coating and train new sprayers

Pro Finish Powder Coating – Grand Rapids, MI August 2010 – August 2011

• Maintained and documented chemical levels in wash system

o Test wash system and add chemicals to maintain optimum levels

• Followed production schedule to fill customer orders

o Followed daily shipment schedule to meet customer requirements

• Supervised crew of 4 – 6 people

o Make sure employees hang parts in correct order and correct quantity

o Drive Hi – Lo to keep line filled with parts

Metal Components LLC – Grand Rapids, MI November 2003 – February 2009

• Maintained inventory

o Kept proper amounts of powder on hand for future customer requirements

• Basic Computer Skills

o Input current production times and quantities for each order

• Supervised crew of 4 – 8

o Maintained employee relationships for a good, safe work environment

• Interacted with customers and vendors

o Dealt with customer issues in a timely manner to maintain good relationships

• Consistently met production schedules

o Met daily customer shipments for Powder Coating Area

o Drive Hi – Lo to bring parts to line and take finished parts to shipping

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