BARBARA SWAZEY-MORSE

**** ******** ***** *****

ST. PETERSBURG, FL

603-***-****

_

OBJECTIVE: Utilize experience in Healthcare Administration, Scheduling, Registration,

Accounts Receivable, Collections, Pre- Authorization, Outstanding Patient

Service.

EDUCATION: MEDICAL ADMINISTRATION

Clark College, Vancouver, Washington (1989)

EXPERIENCE: PATIENT SERVICES SUPERVISOR

OA Centers for Orthopaedics

33 Sewall Street

Portland, Maine

Saco, Maine

Windham, Maine

Brunswick, Maine

August 2010 – October 2012

Supervisor of Staff: Appointment Center, Pre-Registration, Medical

Secretaries, Clinic and Physical Therapy Reception, Pre-Authorization,

Credentialing, Collections and Financial Assistance.

Appointment Specialist, Pre-Registration, Third Party Claims

Submission, Reception, Accounts Receivable, Collections, Marketing,

Pre-Authorizations, Physical Therapy Reception and Scheduling, Practice

Growth and patient retention.

REGIONAL DIRECTOR

TEAM MANAGER

Advanced Patient Advocacy

Richmond, Virginia

September 2006- May 2010

Management of Staff located at Hospitals/ New England Region

Maine, New Hampshire, Vermont, Rhode Island and Florida

Medicaid/ Medicare/SSDI/SSI

Patient and Client Management, Accounts Receivable

FINANCIAL COORDINATOR

Dr. Paul Tousignant, DMD

18 Gonic Road

Rochester, NH 03857

February 2006- September 2006

Accounts Receivable

Surgical Scheduling Coordinator

PRACTICE ADMINISTRATOR

Dr. David Ness/ Somersworth, NH

June 2003-April 2005

Practice Management

Accounts Receivable

Collections

Customer Service

Practice Growth

Surgical Scheduling

PATIENT ACCOUNTS SUPERVISOR / FINANCIAL COUNSELOR

Frisbie Memorial Hospital/ Rochester, NH

1997-2003

Third Party Reimbursement Specialist

Successful Days/Receivables

Collection Manager

Financial Assistance Program

Community Outreach

Patient Inquiry Resolution

Offsite NH Medicaid Office

Elderly Assistance Programs

CREDIT/COLLECTIONS COORDINATOR/FINANCIAL COUNSELOR

1994-1997

PATIENT ACCOUNTS REPRESENTATIVE

1992-1994

York Hospital/York Maine

Accounts Receivable Specialist

Collection Coordinator /Financial Counselor

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