Mike Vanbuskirk

*** *. ********** ****

Stillwater, OK 74075

Cell: (405) 385 - 1060 Email: aboh2g@r.postjobfree.com

OBJECTIVE:

To become a subject matter expert on the linux and windows operating systems and to grow and scale a large

network operation.

SKILLS SUMMARY:

Windows Server 2003, Windows Server 2008, Windows Server 2012, Debian Linux, CentOS Linux, Ubuntu

Linux, Linux servers, Command Line, Nexenta Storage, OpenIndiana Storage, iSCSI, ZFS, VMWare, ESXi,

Windows XP, Windows 7, Windows 8, Active Directory, DNS, DHCP, Web Servers, Switches, Wireless Access

Points, Mikrotik Firewalls, ZyXel Firewalls, Dell Switches, Netgear Switches

CERTIFICATIONS:

CIW v5 Associate, CIW JavaScript Fundamentals, CompTIA A+ IT Technician, CompTIA Network+,

CompTIA Security+, CompTIA Project+, Microsoft MCSE, Microsoft MCSA, Microsoft MCP, Microsoft

MCTS.

EDUCATION:

WESTERN GOVERNOR’S UNIVERSITY, Salt Lake City, UT

2009-2012 - BSc Networks Design and Management

UNIVERSITY OF OKLAHOMA, Norman, OK

2001-2006 - Courses in English pursuant to a Bachelor’s Degree

EXPERIENCE HIGHLIGHTS:

2/10-Current Tech Specialties Stillwater, OK

Owner/CEO - IT Consulting Firm

● IT Support, Project Management and Deployment for SMBs

● Provide ongoing support as well as new project consulting and development

● Deployment of servers and directory structures

● Excellent communication as well as technical skills

11/09-1/10 Petra Industries Edmond, OK

Business Acquisition Representative

● Managed 1600 active and non-active accounts

● Advised clients on profitable strategies and product marketing

● 80-100 calls per day with active accounts as well as re-acquisition of non-purchasing accounts

● Returned several accounts to purchasing status

2/09-10/09 OfficeMax Business Norman, OK

Business Development Manager

● Managing 300 small/medium business accounts

● Cold calling account acquisition as well as development of current accounts

● Develop customized account plans for clients

● 138% to plan overall business Q2, 113% to plan Q3

● 380% to plan new business Q2, 287% to plan Q3

● Lead account manager for national partnership program

5/08-12/08 Dell Inc. Oklahoma City, OK

Senior Account Manager – Inside Sales

● Managed 500 small/medium business client accounts

● Coordinated with inside/outside teams, as well as multiple 3rd party vendors

● Advised clients on configurations of most appropriate hardware/software for their particular business

applications

● Acquired and developed accounts to increase wallet share, returned several accounts to higher volume

spend

● Proactive and reactive communication via phone and email

● Closed several large volume opportunities in a variety of industries, including law, marketing, and

construction

4/07-04/08 Dell Inc. Oklahoma City, OK

Account Manager – Inside Sales/After Point of Sale

● Managed 1400 small business client accounts, outbound only

● Followed up with current customers regarding satisfaction and to uncover additional opportunities

● Responsible for providing support on After Point of Sale warranties and sales

● Experience with frequent outbound calling on unknown accounts/issues

● Team Player Award Q4 2007-8, 108.5% quota attainment, appx $650k per quarter

9/06- 03/07 Dell Inc. Oklahoma City, OK

Account Manager – Inside Sales

● Handled inbound calls from small business customers

● Responsible for handling sales calls, as well as qualifying opportunities for senior account managers

● Front line sales, responsible for closing sales on first call

● Performed mentor duties to help prepare new trainees

● 100% quota attainment, appx. $1 million per quarter

8/05- 08/06 Ad Specialties of Stillwater Stillwater, OK

Customer Relationship Manager

● Responsibilities included sales and marketing to new and existing customers

● Handled all IT needs, including: configuration, installs, and troubleshooting of all hardware/software needs

for this small business

● Handled extensive writing needs: copy for print ads, brochures, web material

● Identified market opportunities and implemented strategies

● Developed marketing plans as needed for clients

● Prepped and setup for trade shows, including development of marketing materials

● Attended Trade shows and sales calls as needed

6/04-8/05 Convergys Moore, OK

Customer Service/Technical Support

● Provide support for billing and technical issues

● Engaged sales opportunities

● Developed skills for phone based supportP and communication

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