Adam Scior
****. ( abogqq@r.postjobfree.com
PROFILE: IT Administrator ~ Systems Administrator ~ Team Lead
~Over 7 years of success transforming IT infrastructures, consolidating
systems, and integrating new technologies that drive increased efficiency,
productivity, and cost savings~
> Extensive background spanning IT Management, Systems & Network
Administration, and IT/Desktop Support across multiple platforms and
environments.
> Practiced in configuring, installing, and maintaining advanced technical
solutions for companies with dynamic connectivity, security, and
performance requirements.
> Excel at coordinating full lifecycle delivery of complex, multi-system
projects and sustaining 24/7 functionality for up to thousands of users
across multiple international locations.
> Respected by managers and colleagues as a motivational team leader with
tenacious troubleshooting skills and unwavering commitment to client
satisfaction.
Technologies & Areas of Expertise include:
( IT Deployment & Administration ( Systems/Network
Administration ( Troubleshooting & Analysis
( Onsite & Remote Support ( Technology Migration &
Upgrade ( Configuration & Virtualization
( Team Leadership & Mentoring ( Systems Backup &
Restore ( LAN/WAN/VoIP Administration
( Windows XP/7/Server 2000/2003/2008 ( C++, SQL, OpenGL, Oracle (
VMware vSphere ESXi
( Citrix Servers & Applications ( VPN, TCP/IP
Protocols ( Symantec Backup-Exec, Veamm
( Dell Kace, Spiceworks, Altiris ( Sophos, LeakDas, PI,
Lims, SKF ( MS Exchange, Active Directory
Professional Experience
HAVERHILL CHEMICALS LLC. - Haverhill, Ohio
2012 - Present
IT Administrator
Recruited to administer, optimize, and maintain all IT, network, and
data/voice communication systems, ensure 24/7 uptime and availability for
daily business operations and 250+ users at 2 locations. Analyze business
needs and recommend new technologies to maximize capacity while minimizing
cost. Install, configure, and support all hardware and software including
20+ Windows and Citrix servers, 200+ workstations, phone systems, printers,
remote users, email, and enterprise applications. Oversee enterprise-wide
systems backup and disaster recovery; implement and upgrade information
security protocols, firewall, and antivirus. Perform high level
troubleshooting, diagnosis, and resolution of complex IT and system issues.
Schedule and manage all software package deployments, updates, and patches.
Selected Achievements:
> Transformed and modernized company's entire IT function through strategic
planning, virtualization, and continuous process improvement.
> Took lead role in numerous projects, aggressively meeting project
milestones, deadlines, and budgets.
> Recruited into full time employment after impressing senior managers
during prior consulting engagement through CompuCom Systems.
> Credited with resolving numerous major issues with plant applications and
databases after cutover from Sunoco, including problems with SKF/marlin,
LIMs/QA/PI, and LeakDas EPA. Saved company up to $50,000 a day in costs
related to fines and non-compliance.
> Produced $50,000+ savings in a single day by joining representatives from
other subsidiaries in using collective buying power to decrease overall
costs.
Continued...
HAVERHILL CHEMICALS, Selected Achievements Continued:
> Evaluated existing under-utilized helpdesk services and made
recommendation to senior executives to cancel and replace with internal
automated solution such as Dell Kace and Spiceworks to open tickets,
resulting in $150,000 annual cost savings.
> Routinely praised by management for strategically and cost effectively
utilizing technology in alignment with corporate goals.
COMPUCOM SYSTEMS INC. - Dallas, Texas
2006 - 2012
Systems Administrator / Desktop Support Tech
Charged with providing onsite technical support for 2 Sunoco Chemical
plants (Haverhill, OH & Neal, WV) while remotely supporting all Sunoco
locations globally, encompassing 8000+ users across 4 countries. Determined
requirements and executed installation, configuration, troubleshooting and
maintenance of IT systems and desktop computing environments. Diagnosed and
resolved issues quickly and efficiently, minimizing costly downtime.
Utilized Altiris for software updates/pushes and machine re-imaging. Forged
long-term, productive client relationships. Monitored and maintained
customer service excellence and SLA compliance.
Selected Achievements:
> Acknowledged for overhauling and updating technical infrastructure of the
2 local plants in alignment with global Sunoco standards for business
continuity. Refreshed, replaced, and migrated systems of 400+ desktops,
100+ laptops, and 50 servers.
> Quickly progressed through increasingly responsible roles company wide
after only 6 months of employment.
> Played role in server virtualization and migration to VMware for all
users outside the U.S.
> Served as Team Lead for several weekend fleet migration/refresh projects
with various banking industry clients.
> Developed and deployed daily system/network maintenance plans and
protocols, ensuring high levels of stability and reliability.
> Achieved highest levels of client satisfaction based upon timely
implementation with minimal business disruption and quick resolution of
critical performance issues.
> Built productive relationships with colleagues, managers, and users,
earning reputation as 'go-to' resource for high-risk projects and
technical issues.
ADDITIONAL EXPERIENCE:
PC Support Specialist, Carco Group Inc. (2005-2006): Provided highly
responsive support for 300+ PCs, 15+ servers, and 300 employees across the
U.S. Contributor to corporate HQ relocation, building entire IT
infrastructure from ground up, from hardware and equipment through
implementation of new VoIP and virtualization solutions.
Assistant Store Manager, Wal Mart (2003-2005): Directly supervised 50+
Associates; presided over daily store operations, forecasting/budgeting,
P&L reports, customer service, and staff recruitment/training/evaluation.
Lab Technician / Assistant, Capital University (1999-2003): Provided
responsive technical support to students and professors.
Education & Credentials
Bachelor of Arts, Liberal & Professional Studies / Computer Science
Capital University, Columbus, Ohio
Associate of Arts, Humanities
Ohio University, Athens, Ohio
A+, HP, & IBM Certifications