Administrative Assistant Manager

Stacey (Long-Copeland)Shirland

Raleigh, North Carolina

919-***-**** *********@****.***

QUALIFICATIONS

Over 20 years of executive administrative experience in diverse business

settings. I am adaptable to rapidly changing business situations utilizing

strong communication skills. I also have the ability to facilitate a high

level of collaboration among peers and co-workers. Strongest attributes

include a high-degree of professionalism, self-motivated, detail oriented

and highly organized.

SKILL SETS

MS Outlook (Advanced) Partnering with high level Executives

MS Word (Advanced) Meeting and Seminar Planning

MS Excel (Advanced) Human Resource Processes

MS Powerpoint (Advanced) Auditing (internal processes/procedures)

Concur Expense Reporting (Intermediate) High level communications

Oracle Journal Entry Module (Intermediate) Travel Arrangements

(Domestic/International)

Oracle Fixed Assets Module (Intermediate)

Oracle Capital Expenditure Module (Intermediate)

PROFESSIONAL EXPERIENCE

Living Arts College; School of Communication Arts, Raleigh, NC

President and Campus Director Administrative Assistant

Moved to Financial Aid Officer

Administrative Assistant

-Track invoicing for leads and verify authenticity

-Populate/maintain accuracy on all worldwide leads in L360

software

-Assisted with calendaring/logistics for College and Career

Fairs and High School Presentations

-Worked closely with Administration, IT, Maintenance on inventories

for building 60 computers for classrooms; asset tagging and logging

-Closely monitored and worked on taxes due for Fidelity

Retirement Account

Financial Aid Officer

-Meet and greet new prospective students to explain the

financial aid process

-Identify and obtain government and external funding for each

student

-Execute grants and government loads for students on quarterly basis.

Each student's financial file is reviewed quarterly due to the

accelerated programs offered by the school.

-Identify and work with student/family on obtaining outside financial

assistance for those who trend on GAP in tuition, housing, etc.

-Communicate clearly with department personnel on outstanding

files needing additional attention

-Mentor students as assigned

Set and Service Resources, Inc., Raleigh, NC

New Hire Administrator

-Manage national database and processing of new personnel for staffing

firm.

-Created an easy-to-identify resource environment. Vendors, customers,

and employee files are now accessible and reliable.

-Initiated communication with National Managers and Field

Representatives on processes and required new hire documentation for

state.

-Implemented HR filing systems to ensure compliance with national I-9

requirements and audit trails.

-Successfully planned and executed National Training Seminar,

including user-friendly manuals for website.

-Improved flow of communications with internal and external clients,

resulting in a higher accuracy rate for new hires (98% vs. 37%).

Collaborated with IT on consistency and data integrity on new hire

documents, processes, requirements and website information.

-Worked with schedulers and recruiters to create a more productive

process with master mailings and data feeds into company database.

Instituted daily communications to field personnel ensuring an on-

going audit.

-Consistently work with all employees using a positive attitude and

motivation to ensure a productive, high energy environment pleasant

and productive for all to work in.

Robert Half International, Raleigh, NC

Lead Administrative Assistant/Office Manager

(Contracted position through Robert Half International, Division:

Office Team Staffing Services)

-Managed day-to-day branch office operations (vendors, client

relations, travel, facilities)

-Liaison for branch office to district and corporate offices

-Prepared and submitted required reporting for branch

-Successfully organized and merged six filing systems into two master

systems, per internal compliance/audit

-Supervised staff of five administrative assistants

EMD Pharmaceuticals, Inc. (Division of Merck KGaA), Durham, NC

Senior Executive Assistant to Chief Financial Officer and Controller

(Contracted position through Robert Half International, Division:

Office Team Staffing Services)

-Conducted internal procedures/compliance audit resulting in

identifying areas for improvement

-Prepared management team and Merck corporate executive committee

presentations

-Improved flow of communications with internal and external clients

-Identified and presented areas for cost efficiencies with travel

policies and procedures

-Developed high-level and detailed budget presentation book for CFO

and senior level executives

-Tracked, documented, and presented department and individual

associate's yearly objective

Bowe Bell and Howell, Durham, NC

Senior Administrative Coordinator, Finance

promoted to Senior Administrative Assistant to Vice President,

Finance Worldwide

-Managed day-to-day operations for Vice President, Director and

Finance team including travel, departmental meetings, communications,

calendar upkeep, and human resources

-Provided back-up administrative support to the President, CFO and

Vice President of Sales

-Partnered with CFO and CEO to plan and execute the quarterly All

Associates Meetings

-Assisted with preparing financial reports, audits, analyses and

processes.

-Developed and administered travel and expense reporting procedures.

Identified and implemented several cost reduction procedures relating

to air, hotel and car rentals

-Initiated processes resulting in improved audit trails, data

reporting, and timely responses to end-users for the company credit

card programs

-Developed and administered audit tracking system for capital

expenditures, and organized company journal entry system

-Developed processing procedures for compliance audit tracking

-Conducted semi-annual payroll audit for over 1500 associates ensuring

data accuracy and identified areas for improvement for Human Resources

and Payroll departments

-Liaison with Marketing Department on the development, communication

and roll out of company-wide on-line stationery system

-Collaborated with Field Operations, Sales, and Service to plan and

execute Annual National Sales and Service meetings for 300 attendees.

Managed vendor negotiations and contracts

-Anticipated and resolved on-going departmental space requirements.

Developed the process and coordinated relocation of corporate offices

for 150 people. Collaborated with IT, Facilities, and Communications

departments

PREVIOUS EXPERIENCES

1996-1997 North Carolina Partnership for Children, Inc. (Smart Start),

Raleigh, NC

Office Manager

1994-1996 Dean Witter Reynolds, Inc., Raleigh, NC

(Promoted)Office Manager

1994-1995 Dean Witter Reynolds, Inc., Raleigh, NC

Administrative Assistant to Branch Manager and three Top

Account Executives

1989-1992 Merrill, Lynch, Pierce, Fenner and Smith, Inc.,

Raleigh, NC

Administrative Asst. for 9 Investment Brokers

EDUCATION

Hardbarger Junior College of Business, Raleigh, North Carolina - Executive

Secretarial Sciences

AMA Fundamentals of Finance and Accounting for Executive Secretaries and

Administrative Assistants

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