Mortgage Closer
Resume:
Julie Jackson
**** *.*. **** *** Apt. *** Sunrise, FL 33351
561-***-**** **************@*****.***
Objective: To acquire a position where I can utilize my interpersonal skills and gain further experience
while enhancing the company?s productivity.
Skills:
Microsoft: Word, Excel, and Power Point 2007\2010
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Citrix, Quest, MSP, Vendorscape, LPS, OMS, RTS.
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Data entry, REO mortgage closing and mortgage loan processing
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Knowledgeable in VA, FHA, and Conventional loans
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Customer Service, Administrative, document preparation, and analytical problem solver
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Professional Experience:
2011 Current MCNA Dental, Member Services Representative, Pompano Beach, Florida
Investigate and resolved escalated complaint from preferred members
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Assist customers with locating local dental providers
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Provide summary of benefits to providers and members
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Mail replacement I.D cards and provider directory
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Fax member eligibility to provider?s office
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Assist members with pre-authorization, claims, referrals, verbal complaints, appeals and
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grievances
2009-2011 Live Ops, Customer Service Representative, Home Based Servicing
Assisted customers in ordering products for numerous companies such as Rip Fire, Pro-
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Flowers, Tri-Star, and Geber life
Assisted customer in cancelling orders
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Mail product brochure to member
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Provided information on products and services
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Cross sell, resell and up sell of products
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2008-2011 JP Morgan Chase Bank, REO Mortgage Closer, Deerfield Beach, Florida
Reviewed HUD-1 Settlement statement to ensure accuracy
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Monitored schedule closing reports to affect a timely closing
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Communicated with Chase Asset manager?s regarding status of files on closing and or any
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problems as they occur
Ensured all title defects have been addressed before closing
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Effectively closed 150-250 REO (Real Estate Owned) properties on a month to month basis
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Updated REO system with applicable data
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Ensured that settlement funds were received for all closed transactions
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2006-2008 JP Morgan Chase Bank, Document Specialist, Deerfield Beach, Florida
Processed vendor?s invoices for payments
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Developed and maintained department filing system
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Set up vendors W-9 to be established as Broker, Attorney, or Property Preservation
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Ensured settlement funds receive via wire transfer or check
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Processed wire transactions and check payments
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Reconciled month closing accounts consisting of 150-250 transactions
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Assisted Asset managers, Office Manager and Assistant V.P as needed
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Education:
1999-2003 North Miami Senior High School
Diploma
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2012-current Gold Coast School of Real Estate
Real Estate Sales Associate
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Contact this candidate