Customer Service Human Resource

Adrian Perez

**** ******* **. #* *******, TX ****7 Cell: 832-***-**** email:

**********@*****.***

Professional Experience

**/**-******* **** ***., Houston, TX

Warehouse Administrator

Document verification and control, billing and invoices

customers, shipping & receiving,

resolving customers' issues by e-mail correspondence, inventory

management, entering purchasing orders, updating customer data

base, accounts payable & receivable, imaging, filing, experience

in import shipments

Human Resource Assistant

Assisting Human Source Department with verifying I-9, W-4,

process and maintain employment applications, updating HR Data

Base, filing, assisting Benefits Coordinator with explanations

on employees: eligibility, salaries, and benefits.

03/08-02/11 Calphalon, Round Rock, TX

Store Manager

Strong sales and customer service, business marketing,

supervised a staff of 12, daily and monthly sales reports,

inventory control, shipping & receiving, purchasing, strong

administrative and human resource duties: employees'

evaluations, recruiting, trained, coach & develop employees.

1/05-01/08 NDR, Inc., Tomball, TX

Office Administrator -Human Resource

Handling customer issues, employee relations, coordinate &

conduct interviews, recruiting construction workers, packing new

employee orientation forms, performances reviews, maintain

business and employee records, managed payroll hours, process

payroll checks, accounts payable & receivable, ordering

supplies, purchasing equipment.

. Created an employee handbook for the company

. Financial Planning

. Saved company over $60K a year on investments

02/03-1/05 RMH, Humble, TX

Customer Service Supervisor -HR Recruiter

Resolving customers concerns & assuring customer service

satisfaction, administrative duties, collections department for

a year, met & exceed daily, monthly contribution plan goals,

motivated, coached, developed, trained, recruit and evaluate

performance reviews.

. Top Sales Team & Customer Service Team Award in the Nation

2004

. Supervised over 60 employees

Education

2010-Present Ashworth College, Norcross, GA

. Future graduate May 2013 with a A.A.S., Human Resource

Management

Vanguard Institute of Technology, Harlingen, TX

. Certificate of Completion, Business Office Specialist

Administrative Skills

. 50 WPM, 10-KEY, Office XP, Vista, Window 7, Microsoft Word,

Excel, Power Point, Outlook, Internet Explorer, accounts

payable & receivable, payroll experience.

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