Regina A. Gambrell Phone: ***-***-

****

abof0j@r.postjobfree.com Tampa, FL 33610

Skills Summary

Customer Service Driven Multi-tasked Sales Motivated

Great Technical Skills Dependable Detail Oriented

Employment Experience

CUSTOMER SERVICE

* Answered inbound calls from prospective and existing customers regarding

products and pricing to ensure customer satisfaction

* Established real connections with potential clients to help provide an

exceptional customer experience

* Provided friendly, knowledgeable service to customers to show my passion

for helping people using a one call resolution

OFFICE/COMPUTER SKILLS

* Demonstrated computer proficiency with the ability to maneuver and

navigate between screens

* Engaged daily with motivated individuals to be our best in a fun and

rewarding environment

* Attended and trained to keep up with changing policies and procedures and

to gain a thorough understanding of products and services

Employment History

Dialer/Collector Omni Credit Services Tampa, Fl

09/12-10/12

Inbound sales representative Dish Installations Tampa, Fl

02/12-08/12

Inbound Customer Service/order entry Johnson Smith Co. Bradenton, FL

10/11-01/12

Recruiting Assistant US Census Bureau Dept. of Commerce Tampa, FL

01/10-03/10

Inbound Financial Care Representative T-Mobile USA Inc. Tampa, FL

01/07-10/09

Overnight Financial Service Leader Amscot Financial Tampa, FL

10/05-01/07

Pharmacy Assistant Winn Dixie Pharmacy/Winn Dixie Tampa, FL

05/00-10/05

Education History

3 Years Nursing University Of South Florida Tampa, FL 05/03-

09/05

Diploma Pharmacy Tampa Bay Technical High School Tampa, FL 08/99-

05/03

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