GERALD W. ALEXANDER
SUMMARY OF SKILLS AND EXPERIENCE
Experienced in all logistic functions including production, planning,
inventory management, customer service, forecasting, transportation and
o Meet stringent customer service and quality standards
o Meet stringent deadlines with equitable results
o Develop and implement financial planning and controls
o Excellent interpersonal, written, and oral communication skills
o Proficient computer skills with Windows, Microsoft Suite,
WordPerfect, Lotus Works, and proprietary software products
o Leadership Assessment and Development Training
o Team Building Training
o Organizational and Cultural Assessment Training
Wayne Farms LLC, Laurel, Mississippi - (June 2008 - Present)
Customer Service Logistics Manager
The role of the Customer Service Logistics Manager is to manage the
workflow of the production floor and ensure that the sales orders are
produced in a timely manner and delivered to the customer.
. Manage inventory
. Resolve issues including customer complaints
. Take appropriate measures to ensure that complaints are not recurring
. Serve as liaison between the plant and trucking companies
. Coordinate all inbound and outbound freight
. Drastically reduced freight cost to customer
. Streamlined the production schedule
. Coordinated with logistic companies to minimize the truck load wait
Tal-port Industries, LLC, Hattiesburg, Mississippi - (2006 - 2008)
Corporate Director of Materials and Supply Chain
In the role of Corporate Director of Materials, the main focus is to insure
that the materials managers at each location work closely with their
perspective department to satisfy customer demands.
. Monitored inventory levels and negative inventory posting at locations
. Worked with the Director of Logistics to satisfy the customer forecast
. Lead the corporation in focusing on inventory turns, schedule
attainment, and customer satisfaction measures.
. Traveled extensively to locations to perform onsite evaluations of
goal attainments, and procedures
. Implemented first cycle count program at Mexico operations
. Drastically reduced on hand inventory levels at all locations
. Decreased expedited shipments of finished goods to customers
. Increased throughput in plant and increased schedule
. Implemented lean manufacturing processes
A.O. Smith Water Products, McBee, South Carolina - (2005 - 2006)
Materials Planning Supervisor
The Responsibilities of the Materials Planning Supervisor included managing
the supply and staging of the assembly lines and managing hourly employees.
. Managed supply and staging of the assembly line
. Managed hourly employees
. Utilized ASI software planning system
. Negotiated with suppliers to implement Kanban system for higher volume
. Decreased the premium freight costs
. Decreased the assembly line downtimes due to purchased parts issues
. Negotiated with pallet and wood suppliers to manage their own
inventory via a vendor managed inventory system
. Instrumental in developing an allocation report to alert planners of
forecast changes affecting the materials flow
Textron Fastening Systems, Greenville, Mississippi- (November 2004 - July
Raw Material Buyer/Planner
The responsibilities of the planner included participating on special
projects and teams to reduce inventory and improve manufacturing processes.
. Minimized change-over times on the roll thread process to maximize
throughput of the cold header machines.
. Identified excess materials in the plant and developed plans to reduce
. Decrease inventory and initiate plan to decrease inbound raw material
. Identified areas of continuous of improvement
. Worked with QAD and debugging systems
. Completed task to minimize change-over times on roll thread machines
in one month
. Sold 1.2 million pounds of excess materials to other divisions or
resold back to vendor in one and a half months
. Decreased inbound raw materials truck loads in half which decreased
. Selected to begin Green Belt Training
Tower Automotive, Madison, Mississippi 2002 - 2004
Sr. Materials Supervisor
The Senior Materials Supervisor is responsible for managing the shipping
and receiving functions in the plant and negotiating with vendors.
. Managed shipping and receiving processes
. Negotiated with vendors
. Utilized QAD automotive software
. Managed 89 of 150 parts utilized to produce frames for Nissan pickups
and Infiniti SUV.
. Maintained cycle counts and inventory adjustments to minimize downtime
. Engineering Change Champion on the Materials Team
. Implemented KANBAN
Reckitt Benckiser, Brandon, Mississippi - (1999-2002)
The responsibilities included planning and buying all raw materials for the
Dcon and Choreboy product lines.
. Managed production with minimal downtown and minimal excess inventory
. Implemented plans via daily crewing and staff meetings working toward
. Facilitated the Copper team
. Provided feedback to other teams to assist them in achieving their
William Carey College, Hattiesburg, Mississippi
Masters of Business Administration, 2000
Bachelor of Science, Business Management and Finance, 1993
Customer Service Management
Atlanta, GA - buyer, planner, contract, jd, contractor,...
Customer Service Manager
Atlanta, GA - planner, hvac, were, ensuring, supplier, materials,...
Technical Support Management
Tucker, GA - radiologic, technologist, administrator, cdc,...
Assistant High School
Tucker, GA - cna, teach, help, dawn, making, early, call,...
Customer Service Manager
Tucker, GA - preschool, teacher, dr, solving, drivers, logistic,...
Microsoft Office Manager
Tucker, GA - valet, hotel, marriott, agent, depot, home, sept,...
Tucker, GA - network, hardware, user, computer, software,...