Management Assistant

Doreen Castex

***** ******** *****, *******, ***** 77045

713-***-**** (R) & 713-***-**** (C.); Email Address aboenw@r.postjobfree.com

SUMMARY

Effective time management skills including the ability to work in a fast pace environment, met

established deadlines, balanced numerous project deadlines and work independently.

EDUCATION

University of Houston, Houston, TX, Bachelor of Science, Office Management

Houston Community College, Houston, TX, Certified Word Processor

QUALIFICATIONS AND SKILLS

SOFTWARE PROGRAMS

Microsoft Office 2003-10 & Vista (Access, Excel, Power Point, Word), Advantage 2000

PROFESSIONAL EXPERIENCE

City of Houston – Traffic & Transportation Division, Administrative Specialist

• Provides assistance in the management of the division’s procurement function

• Provides guidance to staff members on the processing of purchasing documents

• Performs regular audits of procurement transactions to ensure accuracy and completeness

• Represents the division at meetings and activities related to procurement matters

• Provides assistance in the management of the division’s personnel; provides guidance to staff

members on policies and procedures related to personnel actions

• Perform tasks associated with the development and implementation of city, departmental/division

policies, procedures, and practices

• Responsible for processing request of staff members for training classes

• Issue and monitor City of Houston property assigned to staff members

• Provide back-up assistance when needed for payroll, time management, benefits administration, and

special event coordination

City of Houston – Traffic Management & Maintenance, Administrative Supervisor

• Supervise and coordinates work products; trains and evaluates personnel working within Traffic

section’s

• Supervise the quality of production associated with data in the Traffic Management service request

tracking database.

• Supervises and coordinates the preparation of a monthly status report

• Spend over 75% of typical work day in a specialized MS Access tracking and monitoring system;

input results of completed investigations; monitor completion of outstanding requests; prioritizes

work of data entry staff relative to completion status; monitor daily incoming service request

• Produce weekly reports in MS Access & Excel for Assistant Director and Senior Management in order

to monitor the status of all requests for service within the Traffic Management Branch

• Regularly meets with supervisor to discuss potential system enhancements in order to improve the

overall efficiency of the system. Propose actual solutions and implement for all staff

• Coordinate and communicate with Senior Management regarding the status of outstanding service

request on a daily basis to ensure the timely completion of the required work product

• Performs other duties and special projects for Senior Management as requested. Recently completed

a comprehensive audit of outstanding service requests for Assistant Director, enabling the

appropriate supervisors to prioritize those requiring immediate attention

• Responds to both written and verbal requests for information from elected officials and Senior

Management on a daily basis

Doreen Castex Resume – Cont’d:

PROFESSIONAL EXPERIENCE

• Assists manager in compilation of weekly statistical report indicating staff productivity

• Prepare documentation on database tracking systems and write user procedures.

• Extensive working in MS Access: develop new database structures, including creation of new tables,

forms queries & reports.

City of Houston/PWE Traffic Management & Maintenance, Management Analyst II

• Inputted and managed quality of production associated with the data in the Traffic Management

service tracking database

• Tracked and monitored the MS Access system

• Produced weekly reports in order to monitor the status of requests

• Coordinated and communicated with Senior Management regarding the status of outstanding service

request on a daily basis to ensure the timely completion of the required work product

• Performs other duties and special projects for Senior Management as requested

• Trained staff in use of the database tracking system for Division-wide correspondence

• Prepared documentation on database tracking systems and write user procedures

Silver & Associates – City of Houston/Traffic Management & Maintenance, Administrative

Assistant

• Researched, analyzed and monitored daily activity entered and processed in the primary database

for Street Lighting Section

• Assisted in daily and weekly audits of data to determine efficiency of fieldwork and correspondence

• Monitored receipt of signed correspondence from Deputy Director for sensitive correspondence

Foley’s, Administrative Assistant

• Provided administrative support to 1 Vice President, 3 Directors, and 5 Merchandise Coordinators

• Responsible for organizing, preparing, distributing weekly and quarterly reports for 50 Foley’s stores

• Maintained daily and monthly reports of the travel budget

• Composing and editing internal and external correspondence (proposals, budgets, etc.)

• Coordinated meetings and other business arrangements

• Prepared and processed expense reports

• Verified, coded and arranged for payment of invoices for department

• Created and updated multiple forms for proposals and budget

Kelly Services - Foley’s/Visual Department, Word Processor, Various long-term assignments

within Foley’s Department Store

• Answered telephones, create and updated charts, distributed mail

• Prepared and processed expense reports travel arrangements, etc.

REFERENCES AVAILABLE UPON REQUEST

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