S H E R D E L L J O N E S

*** * *** ******* * Apt 2311 Houston, TX 77042 337-***-****

aboent@r.postjobfree.com

Skills

Order Entry Staff Recruitment & Retention Orientation & On Boarding

Employment Law Employee Relations Training & Development

Compensation/Payroll Financial reporting Strong interpersonal and

Executive Assistant Benefits Administration Organizational skills

Proficient in Microsoft HR Program/Project Management Accounts Payable/Receivable

Office

Professional Experience

Alco Tool Houston, TX

Provides material and fabrications to large Oil and Gas companies.

HR Analyst, 2012 to Present

Promoted to fulfill a broad range of HR functions, including recruiting and training employees,

administering benefits, overseeing disciplinary actions and managing HR records. Proactively support

Human Resources managers. Initiate the collections, storage, and retrieval of data for HR and business

requirements. Co chaired annual flex enrollment meetings resolved conflicts between employees and

insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.

Rework new hire orientation program to include HR information and company resources. Organize,

prepare and present workshops/information sessions to employee groups on assigned topics. Performed

complex general accounting functions, including preparation of journal entries, account analysis and

balance sheet reconciliations. Planned and paced work efficiently in order to meet daily, weekly, project

or production goals. Performed accounts receivable duties including invoicing, cash application,

researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to

customer requests for documentation.

Dillard’s – Lake Charles, LA

An upscale department store that is chained in the United States.

Sales Associate, 2006 to 2011

Maintain up to date knowledge of store policies regarding payments, returns and exchanges. Trained

new employees by providing knowledge of specific store tasks and policies. Ensured superior

customer experience by addressing customer concerns, demonstrating empathy and resolving

problems on the spot. Received multiple reviews acknowledging my level of dedication to excellent

customer service.

Education

mcneese state university Lake Charles, LA

Bachelor of Arts (BA) in Psychology, 2011

Emphasis in Industrial Organizational Psychology

Coursework in Business Administration, communications and Accounting

S H E R D E L L J O N E S

Phone: 337-***-**** Page 2

Of Note

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations,

leaves of absence, workers’ compensation and workplace safety/security.

Pursuing a Masters in Industrial Organizational Psychology

Complete ongoing training in the areas of order entry and manufacturing of oil and gas materials.

Contact this candidate