Teresa Grist
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** **** ***** ** *-mail: aboeho@r.postjobfree.com
Covington, Ga 30014 Phone: 770-***-****
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Summary:
A dynamic, results-focused professional committed to providing quality
patient care, continual professional development, and improving the overall
quality of care in the healthcare industry.
Professional Experience:
Putnam Co EMS Part time 2012-Present
Advanced-EMT
Eatonton, Ga
> Certified AEMT by the state of Georgia
> Proven ability to respond immediately and confindently during emergencies
> Provide IV, IM and SQ medications to patients as needed
> Perform patient assessment and provide appropriate care as outlined by
protocols and medical direction
> Dedicated in providing medical assistance in stabilizing patient's
conditions
> Commited to continuous education
LabCorp 2000 - 2011
Key Account Executive (2010-2011)
Atlanta, Ga-LabCorp
> Accelerated base business for specialty lab services.
> Presented value / benefits / options for better turnaround times and
increased sensitivity and specificity to patient care, while earning
clients' trust.
> Increase base business through focused products.
> Liaison between Lab and Client.
> Continued education to providers/staff on latest technology/methodology.
> Build solid client relationships with value-added service to cultivate up
selling and penetration opportunities; noted for 100% retention of
accounts sold.
> Provide updated patient information for billing claims.
> Call insurance company to verify benefits level and check on claims.
> Utilize insurance website to check benefit level for patients.
> Working knowledge of Explanation of Benefits in order to discuss with
patients.
Senior Marketing Executive (2009-2010)
Phoenix, AZ-LabCorp
> Consult with medical physician offices and market laboratory services to
doctors in metro Phoenix.
> Accelerated base business for specialty lab services throughout Arizona,
increasing client base.
> Presented value / benefits / options for better turnaround times and
increased sensitivity and specificity to patient care, while earning
clients' trust.
> Execute measures to complete cold calls to physician offices, delivering
educational presentations and offering incentives to decision makers to
achieve an enviable 98% close rate.
> Build solid client relationships with value-added service to cultivate up
selling and penetration opportunities; noted for 100% retention of
accounts sold.
Regional Territory Manager (2007 - 2009)
Phoenix, AZ-LabCorp
> Consult with medical physician offices and market laboratory services to
doctors in metro Phoenix.
> Responsible for the hiring, training and management of over 240 employees
in the surrounding Phoenix metro and Yuma areas. This includes 43 patient
service centers and 100 In-office Phlebotomists (IOP's).
> Perform all facets of marketing and sales to medical offices and enhance
public relations, coordinate activities and plans, and promoted health
programs.
> Conduct and administer fiscal operations, including accounting, planning
budgets, authorizing expenditures, establishing rates for services, and
coordinating financial reporting.
> Build solid client relationships with value-added service to cultivate up
selling and penetration opportunities; noted for 100% retention of
accounts sold.
Senior Marketing Executive (2005-2007)
Phoenix, AZ-LabCorp
> Consult with medical physician offices and market laboratory services to
doctors in metro Phoenix.
> Accelerated base business for specialty lab services throughout Arizona,
increasing client base.
> Presented value / benefits / options for better turnaround times and
increased sensitivity and specificity to patient care, while earning
clients' trust.
> Execute measures to complete cold calls to physician offices, delivering
educational presentations and offering incentives to decision makers to
achieve an enviable 98% close rate.
> Build solid client relationships with value-added service to cultivate up
selling and penetration opportunities; noted for 100% retention of
accounts sold.
o Achieved 200% of company new sales quota for 2006.
o Elected regional e-LabCorp champion by my peers.
Specialty Key Account Executive (2005-2005)
Phoenix, AZ-LabCorp
> Accelerated base business for specialty lab services throughout Arizona
and Las Vegas, increasing client base 15% within 5 months.
> Presented value / benefits / options for better turnaround times and
increased sensitivity and specificity to patient care, while earning
clients' trust.
Regional Service Manager (2002 - 2005)
Phoenix, AZ-LabCorp
> Provided motivational leadership for 12 account managers to generate new
business and penetrate / retain existing accounts in Arizona and Las
Vegas.
> Developed a comprehensive training program including directory of service
training to include specimen collection/handling for account managers to
ensure better response to customer concerns and promote total customer
satisfaction.
> Built a highly productive and cohesive team, increasing books of business
an average of 10% year-over-year with a 97% retention rate.
> Selected to serve on the National Advisory Committee for Retention,
formulating a performance program to improve retention methods.
> Promoted from Account Manager based on exemplary performance.
Account Manager (2000 - 2002)
Phoenix, AZ-LabCorp
> Responsible for servicing and educating clients on current testing
offered.
> Built solid relationships with key decision makers to cultivate up-
selling and additional revenue opportunities.
> Trained counterparts on job responsibilities and best practices.
United Blood Services 1998 - 2000
Lead Training Coordinator
Phoenix, AZ
Bradley Memorial Hospital 1992 - 1995
Phlebotomy Manager / Key Account Manager
Cleveland, TN
Education and Professional Development Skills:
AEMT Certificate Program
B.S., Business Management, University of Phoenix, Phoenix, AZ.
Proficient in Microsoft office including-Excel, PowerPoint, and Word.
Ongoing Sales / Department Management Training - LabCorp and United Blood
Services.