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Manager Account Executive

Location:
Covington, GA, 30014
Posted:
February 18, 2013

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Resume:

Teresa Grist

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** **** ***** ** *-mail: aboeho@r.postjobfree.com

Covington, Ga 30014 Phone: 770-***-****

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Summary:

A dynamic, results-focused professional committed to providing quality

patient care, continual professional development, and improving the overall

quality of care in the healthcare industry.

Professional Experience:

Putnam Co EMS Part time 2012-Present

Advanced-EMT

Eatonton, Ga

> Certified AEMT by the state of Georgia

> Proven ability to respond immediately and confindently during emergencies

> Provide IV, IM and SQ medications to patients as needed

> Perform patient assessment and provide appropriate care as outlined by

protocols and medical direction

> Dedicated in providing medical assistance in stabilizing patient's

conditions

> Commited to continuous education

LabCorp 2000 - 2011

Key Account Executive (2010-2011)

Atlanta, Ga-LabCorp

> Accelerated base business for specialty lab services.

> Presented value / benefits / options for better turnaround times and

increased sensitivity and specificity to patient care, while earning

clients' trust.

> Increase base business through focused products.

> Liaison between Lab and Client.

> Continued education to providers/staff on latest technology/methodology.

> Build solid client relationships with value-added service to cultivate up

selling and penetration opportunities; noted for 100% retention of

accounts sold.

> Provide updated patient information for billing claims.

> Call insurance company to verify benefits level and check on claims.

> Utilize insurance website to check benefit level for patients.

> Working knowledge of Explanation of Benefits in order to discuss with

patients.

Senior Marketing Executive (2009-2010)

Phoenix, AZ-LabCorp

> Consult with medical physician offices and market laboratory services to

doctors in metro Phoenix.

> Accelerated base business for specialty lab services throughout Arizona,

increasing client base.

> Presented value / benefits / options for better turnaround times and

increased sensitivity and specificity to patient care, while earning

clients' trust.

> Execute measures to complete cold calls to physician offices, delivering

educational presentations and offering incentives to decision makers to

achieve an enviable 98% close rate.

> Build solid client relationships with value-added service to cultivate up

selling and penetration opportunities; noted for 100% retention of

accounts sold.

Regional Territory Manager (2007 - 2009)

Phoenix, AZ-LabCorp

> Consult with medical physician offices and market laboratory services to

doctors in metro Phoenix.

> Responsible for the hiring, training and management of over 240 employees

in the surrounding Phoenix metro and Yuma areas. This includes 43 patient

service centers and 100 In-office Phlebotomists (IOP's).

> Perform all facets of marketing and sales to medical offices and enhance

public relations, coordinate activities and plans, and promoted health

programs.

> Conduct and administer fiscal operations, including accounting, planning

budgets, authorizing expenditures, establishing rates for services, and

coordinating financial reporting.

> Build solid client relationships with value-added service to cultivate up

selling and penetration opportunities; noted for 100% retention of

accounts sold.

Senior Marketing Executive (2005-2007)

Phoenix, AZ-LabCorp

> Consult with medical physician offices and market laboratory services to

doctors in metro Phoenix.

> Accelerated base business for specialty lab services throughout Arizona,

increasing client base.

> Presented value / benefits / options for better turnaround times and

increased sensitivity and specificity to patient care, while earning

clients' trust.

> Execute measures to complete cold calls to physician offices, delivering

educational presentations and offering incentives to decision makers to

achieve an enviable 98% close rate.

> Build solid client relationships with value-added service to cultivate up

selling and penetration opportunities; noted for 100% retention of

accounts sold.

o Achieved 200% of company new sales quota for 2006.

o Elected regional e-LabCorp champion by my peers.

Specialty Key Account Executive (2005-2005)

Phoenix, AZ-LabCorp

> Accelerated base business for specialty lab services throughout Arizona

and Las Vegas, increasing client base 15% within 5 months.

> Presented value / benefits / options for better turnaround times and

increased sensitivity and specificity to patient care, while earning

clients' trust.

Regional Service Manager (2002 - 2005)

Phoenix, AZ-LabCorp

> Provided motivational leadership for 12 account managers to generate new

business and penetrate / retain existing accounts in Arizona and Las

Vegas.

> Developed a comprehensive training program including directory of service

training to include specimen collection/handling for account managers to

ensure better response to customer concerns and promote total customer

satisfaction.

> Built a highly productive and cohesive team, increasing books of business

an average of 10% year-over-year with a 97% retention rate.

> Selected to serve on the National Advisory Committee for Retention,

formulating a performance program to improve retention methods.

> Promoted from Account Manager based on exemplary performance.

Account Manager (2000 - 2002)

Phoenix, AZ-LabCorp

> Responsible for servicing and educating clients on current testing

offered.

> Built solid relationships with key decision makers to cultivate up-

selling and additional revenue opportunities.

> Trained counterparts on job responsibilities and best practices.

United Blood Services 1998 - 2000

Lead Training Coordinator

Phoenix, AZ

Bradley Memorial Hospital 1992 - 1995

Phlebotomy Manager / Key Account Manager

Cleveland, TN

Education and Professional Development Skills:

AEMT Certificate Program

B.S., Business Management, University of Phoenix, Phoenix, AZ.

Proficient in Microsoft office including-Excel, PowerPoint, and Word.

Ongoing Sales / Department Management Training - LabCorp and United Blood

Services.



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