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Customer Service Quality Assurance

Location:
Tampa, FL
Posted:
February 19, 2013

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Resume:

Jamie Harris

**** ***** *** *****

Home: 727-***-****

Email: aboe39@r.postjobfree.com

OBJECTIVE: I would like to join your team, to obtain a position where I can maximize my management skills, quality assurance, program development, and training experience. Also to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

EDUCATION:

St. Petersburg College Aug 2009 – present

General A.A; GPA: 3.0

CERTIFICATIONS: Registered Pharmacy Technician – License #41494

COMPUTER SKILLS: PC and Macintosh Operating Systems, Microsoft Office, Outlook, SharePoint, Internet,, Power point,Excel,Data base Typing Speed: 50 wpm

VOLUNTEER EXPERIENCE: Volunteer, 08/05 – 01/06

Suncoast Hospice, 15 - 20 hours per week

EMPLOYMENT HISTORY:

HEALTHCARE CONSULTANTS, Pharmacy Technician 07/12-Present

• I work in a environment pharmacy handling inbound and outbound calls in a call center also working in billing collections, and giving customers great customer service.

• Handling money, stocking shelves, clerical duties

• Assist licensed pharmacists, by providing medication and health care products

• Also I prepare medication, counting tablets and labeling bottles for prescription.

CVS/PHARMACY, Pharmacy Technician 09/11-06/12

• I help assist licensed pharmacists, by providing medication and health care products

• I prepare medication, counting tablets and labeling bottles for prescription

• Handling money, stocking shelves, clerical duties and answering telephone inquiries.

PUBLIX/PHARMACY, Customer service 07/08-09/11

• I deliver excellent customer service before, during, and after the product is purchase.

• Handling all types of payments, western unions, and lottery answering telephone inquiries.



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