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Customer Service Supply Chain

Location:
Mississauga, ON, Canada
Salary:
$17.00
Posted:
February 14, 2013

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Resume:

OBJECTIVE

To obtain the position in administration, logistics, purchasing, supply

chain inventory or material management fields: Planning & Purchasing clerk,

Inventory Control clerk, Traffic & Transportation clerk, where my relevant

education and experience may be effectively utilized to the best benefit of

the organization.

HIGHLIGHTS ON QUALIFICATIONS

. 6+ years experience in manufacturing company accompanied with 15+

years of progressive experience in administration

. Working knowledge in Fundamentals of Communication & Customer Service:

use graphics in business communication and electronic communication,

compose and organize emails, schedule appointments & meetings, manage

tasks and notes, manage lists, customize tables and charts, use macros

to automate common tasks, modify, create & insert elements, mail merge

function

. Knowledgeable in Supply Chain practices including Purchasing,

Scheduling, Bar coding, Import & Export under NAFTA, Material &

Inventory Control, shipping and receiving ; also have the exposure to

lean manufacturing, JIT, MRP, TQM practices

. Well conversant with ABC analysis developing master production

schedules (MPS) and applying FIFO/LIFO methods in inventory control

. Knowledgeable of Bookkeeping principles and practices: prepare month

end income statements, trial balance and statement of owner's equity,

post journal entry transactions to general ledger

. Concrete understanding of the teamwork benefits with proven ability to

act as positive team player

. Strong computer skills; MS office Word, Excel, PowerPoint, Outlook,

and ERP ACCPAC inventory control & order entry, JD EDWARD software

and EDI practice, ability to make effective presentation in

PowerPoint.

EDUCATION AND TRAINING

Diploma; Supply Chain &Inventory Management HBI College, Burlington, ON

2010-2012

Training; Microsoft Office HBI College, Burlington, ON

2012

Certificate, WHMIS HBI College, Burlington, ON

2012

Business Communication HBI

College, Burlington, ON 2012

Bookkeeping HBI College,

Burlington, ON 2012

Bachelor Degree in Literature Pedagogy Almaty State

University, Kazakhstan 1987-1992

WORK EXPERIENCE

Graphic Packaging International Sept.2004 - Nov.2012

Production Clerk Mississauga, ON

An international company that is specialized in the packaging of variant

consume products, with medium size operation in Canada; one of the largest

producers of Paper and Plastics Film, Coated and Laminated.

. Co-ordinated activities with warehouse and production units.

. Monitored inventory levels of issued materials and stocks, packing &

picking.

. Processed paper work; entering data into EDI JD Edward (daily scrap,

quantity produced, machine down times and reasons. Created,

investigated, tracked and completed work orders).

. Monitored the production output insuring final product quality level

and consistency.

. Adjusted multifunction machines, ensuring continuous and uninterrupted

work flow meeting the customer specifications in quality and delivery

dates.

. Trained new employees to the assigned task with highlights on health

and safety information, including WHMIS understanding.

ADMINISTRATION EXPEREINCE, Yerevan- Armenia

Royal - Armenia Coffee Processing Plant, Human Resources Manager

Armenian Repatriation Centre, Senior Administrator

. Managed HR responsibility of 100+ employee, including recruitment,

training, vacations and sick levels.

. Handled administrative paperwork, managed, organized, sorted and

proceeds mails from 150+ suppliers, organized and supervised employee

to ensure more efficiency work time use, communicated formally and

informally in business using appropriate forms, etiquette and

professionalism, provided excellent customer service, handled

customers complaints recognizing the importance of customers

satisfaction, secretary duties

. Solved accommodation and quarantine issues

. Worked in conjunction with the International Red Cross organization.

REFERENCES

AVAILABLE UPON REQUEST



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