Production Manager

Location:

Posted:

February 17, 2013

Laura Donvan Triplett

**** **** ***** ***** ***** Apt. 13 Reston, VA 20190 571-***-**** ********@*****.***

Summary of Skills

Microsoft Office (Word, Excel, Powerpoint, etc.) Adobe Creative Suite Products

Mac and PC computers

Constant Contact; Mail Chimp

FileMaker Pro

SalesForce

Professional Experience

Resource Editor / Production Manager, FAMILY Magazine

Herndon, VA February 2011 – Present

• In charge of creating and designing resource guides and calendar for print magazine and

website

• Manage and train production team to meet deadlines

• Create and schedule daily deals, weekly e-newsletter and email blasts

• Organize incoming advertisements on monthly magazine layout

• Adjust and make changes to advertisements using Adobe Acrobat, InDesign, Photoshop

and Illustrator

Customer Service Administrator, AppAssure Software

Reston, VA September 2010 – February 2011

• Handled demanding client inquires and conflict resolution

• Managed calendars/schedules for supervisors and various meetings per clients

• Tracked the status of multiple projects to ensure quality of services rendered

• Edit/proofed technical documents

• Supplied knowledge based articles to clients

Fitness and Wellness Center Assistant, Fairfax County Government

Fairfax, Virginia August 2007 – August 2010

• Handled all inbound and outbound calls to the office

• Helped schedule and update classes

• Served as the first point of contact for prospectors; helped to introduce center services to

employees

• Helped to stay in compliance with the heath code for gym

• Provided and evaluated customer service satisfaction

Education

George Mason University, Fairfax, VA

B.A. Communications 2010, Concentration in Public Relations

International Public Relations – London, England

Study Abroad Program, George Mason University