OBJECTIVE

To obtain a challenging position that will utilize my strong communication skills, organization abilities, computer knowledge

and business experience in a people oriented organization with in the Real Estate and Mortgage industry where there are

opportunities to advance and grow.

QUALIFICATIONS

Self starter with proven leadership abilities, able to identify gaps in processes and initiate corrective actions, excellent oral /

written communication and project management skills. Outstanding communication, presentation, marketing, analytical,

personnel training and negotiation skills.

SKILLS / TRAINING

REO Asset Management; BPO, Appraisal, Valuations and Property Inspection Auditing, Personnel & Property

Management; Redemption & Foreclosure Procedures.

Direct Experience / Systems & Computer Applications: REO Asset Management, Escrow, Title Curative, Closing

Management, negotiate/resolve HOA issues, BPO processing & quality control, Appraisal review, Notary Public

Services, Real Estate Practice/Finance/Principles, and Legal Aspects of Real Estate. Fair Lending, Privacy Act,

Predatory Lending, FDCPA, RESPA, Lending Guidelines. Proficient in Microsoft Word, Excel, Visio, Access,

Outlook, PowerPoint, Adobe Acrobat, Photoshop, Illustrator and various other applications.

*Advanced experience using Equator, RES NET, Lenstar, 54System Design, Docunym, Xplair, MortgageServ, SoCal

MLS and various other relative Web based asset management systems.

EDUCATION

2010 Real Estate License Education Department of Real Estate CA

2006 CPR Training – Life Goes On

2005 Notary Public (Active Expiration 2014) – National Notary Association

2001 Associate Degree in Science/Art for Graphic Design Brooks College Long Beach, CA

EXPERIENCE

February 2011 September 2012 Sr. Asset Manager, REO / Valuations Manager 3Point Asset Management

REO Portfolio Management and Valuations Management. Due to early stages of company development when employment

was initiated, acted as Executive Assistant to the CEO and SVP as well as Valuations Manager for the client’s pre bidding

process as loan pools were acquired and boarded for the entire default portfolio. Then proceeded to develop company policies

and manage the assets that moved to an REO stage for marketing, liquidation and rental strategies.

Valuations Manager

• Responsible for the development/implementation of vendor oversight infrastructure and strategies for the purpose of

managing multiple vendor and client relationships.

• Developed, implemented and effectively maintained company approved policies, procedures, business logic and back

office operation.

• Performed comprehensive valuation quality control reviews with a final reconciliation analysis provided. Monitored

and ensured that the valuation policies and procedures were in compliance with client regulations and requirements.

• Provided reconciliation of values for the purpose of review to approve or deny short sale listings and offers for the

Loss Mitigation and Portfolio Management Team.

• Processed multiple bulk valuation orders for the client to review to determine direction during the loan pool bidding

process as it relates to validating current asset market value.

Sr. Asset Manager, REO Outsourcer Oversight

• Conducted vendor oversight and management of the overall disposition of the REO Asset Portfolio, maintained

vendor oversight relations, ensured client timelines were met, made necessary efforts to maximize return and

minimize any potential losses.

• Developed initial policies and procedures for internal and outsourcer use as it related to the REO process.

• Produced the company Statement of Work for all REO Outsourcers, multiple templates for creating the client

preferred marketing plans, reductions and offer write ups for final approval submission. Reviewed and corrected

Master Service Contracts for final management approval to complete the approval process to use a prospective

vendor.

• Responsible for oversight and management of all title review and curative, validation of deeds and all other closing

related documents in order to complete liquidation in a timely manner.

• Monitored outsourcer management of "cradle to grave" liquidation, vetting of marketing strategies, evaluation of

capital expenditures, ensuring "out of the box" strategies are being performed during all stages of REO, managed

exception reporting, acted as a mentor for outsourcers and team associates to include completion of special projects.

• Identified alternative marketing strategies such as auction and rental strategies when appropriate.

• Developed the initial rental analysis and repair analysis template calculations for REO in order to further validate

and justify suggested marketing strategies.

• Worked closely with system development in effort to implement the most effective performance both internally and

for the vendors utilizing the system.

• Presented asset detail in client meetings when needed and directed weekly meetings with vendors in order to address

and improve any issues from the previous week in effort to enhance overall performance.

December 2008 June 2010 Asset Manager II – REDC Default Solutions, LLC

Portfolio Management and Client Relations. Assisted as a mentor for a team of asset managers with support members

managing a large portfolio of properties acquired through foreclosure to include special projects.

• Leader in monthly sales with an average individual portfolio of 250+ properties, 25%+ liquidation rate and 99%+

net execution.

• General Office: Built policies and procedures for new client relationships. Provided necessary training for the REO

Asset Management staff located in multiple office branches.

• Marketing: Established marketing strategies with the assigned broker using information obtained in BPO and

Appraisal reports. Served as a single point of contact between the assigned broker and client.

• Offers: Negotiated viable sale offers received within established parameters, adhering to investor guidelines,

approved marketing strategies and presented to client when required per authority matrices.

• Closing: Managed all properties through the closing process, contacted assigned escrow companies, lenders and

other relative parties to resolve any issues to ensure the sales closed on schedule.

July 2007 September 2008 Asset Manager – M.D. Webb & Associates

Management of residential properties acquired through foreclosure & resale of new model properties for all states.

Refurbished and listed properties for the purpose of immediate marketing and liquidation.

• Monthly sales with an average individual portfolio of 280+ properties, 20%+ liquidation rate and 98%+ net

execution.

• General Office: Managed a portfolio of high risk properties to include any and all aged files.

• Marketing: Established marketing strategies with the assigned broker using information obtained in valuations.

• Offers: Reviewed all viable contracts and negotiated offers with broker, adhering to investor guidelines, approved

marketing strategy and presented to client when required per authority matrices.

• Closing: Managed files through the closing process and worked alongside the closing department to resolve any

issues.

July 2005 July 2007 Asset Manager / Marketing Coordinator – New Century Mortgage Corporation

Managed a portfolio of residential properties acquired through foreclosure for the purpose of immediate marketing

and liquidation.

• Monthly sales with an average individual portfolio of 200+ properties, 20%+ liquidation rate and 98%+ net

execution.

• General Office / Title: In charge of maintaining and marketing high risk, aged inventory. Managed properties

through redemption. Reviewed title and addressed any outstanding issues with Asset Manager, Foreclosure Attorney

and Title Company for resolution.

• Pre Marketing: Verified occupancy and proceeded with obtaining any necessary contractor bids. Reviewed and

approved contractor bids per authority matrices, such as: Re Key, Trash out & Yard, and Repair. Prepared file to

assign, trained brokers once assigned, obtained all necessary documentation to proceed with marketing. Ordered

BPO, Appraisal, and Property Condition Reports.

• Marketing: Reviewed values for variance and established a marketing strategy comparing values, local market and

comparable properties to come up with a listing price at or above fair market value. Contacted, hired and trained real

estate brokers to market the properties nationwide.

• Offers: Reviewed all viable contracts, negotiated offers with the broker, presented to management when required per

authority matrices. Reviewed and wrote up contracts for brokers to review with buyers on all accepted offers.

September 2002 July 2005 Team Lead, Operations– New Century Mortgage Corporation (NARES Division)

Responsible for the oversight of the firm’s Valuation / Property Inspection orders and management of Jr. Ops team

members.

• Performed quality control, approved and rejected any BPO / Valuation / Inspection orders, from all processors,

prepared to present to clients.

• Processed orders between various clients and vendor overflow, provided direction and input for new productivity

enhancements.

• Responsible for mitigating any issues with products and personnel.

• Trained and mentored new hires. Developed templates and procedures to assist new team members.

Highlights:

• Promoted from Sr. Ops Support to Ops Team Lead in September 2004

• Associate of the Quarter – 2nd Qtr 2004 Recognition Reward

• Associate of the Quarter – 3rd Qtr 2004 Recognition Reward

• Received 11 Associate Reward Nominations 2003 2004

Professional references available upon request.

Contact this candidate