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Customer Service Sales

Location:
Mountain View, CA, 94043
Posted:
February 13, 2013

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Resume:

AMANDINE NELATON

**** *. ****** **. *** * ( Arlington, VA 22204

304-***-**** ( abocn1@r.postjobfree.com

LANGUAGE SPECIALIST

Innovative and creative professional with a proven track record in

education and operations management. Recognized for identifying

organizational goals and building successful achievement plans. Able to

adapt to a wide range of students in multiple settings, consistently

applying professional and personal experience to engage students. Respected

specialist with extensive experience in the industry adept at identifying

emerging trends and opportunities. Passionate language specialist eager to

leverage experience and ability in a challenging role.

Core Competencies

Business Development ( Organizational Leadership ( Program Management (

Customer Requirements Performance Measurement ( Brand Development ( Client

Relations ( Market Trends ( Forecasting ( Negotiation ( Team Leadership (

Strategic Analysis ( Communications ( Customer Satisfaction ( Mentoring

Analysis & Planning ( Organizational Effectiveness ( Team Development &

Management ( Business Analysis Operations Improvement ( Profit & Volume

Growth ( Employee Relations ( Multilingual

CAREER SKILLS AND HIGHLIGHTS

. Adept at leading by example, marshaling resources and creating

professional atmosphere to accomplish objectives.

. Defines educational goals in comprehensive and effective curricula;

leverages experience to create attainable milestones and methods of

achievement.

. Provides culturally relevant language instruction from the high-school

to undergraduate level; organizes trips and events to help motivate

and provide context to student body.

. Offers unparalleled integrity, initiative, resourcefulness,

consistency, and diligence in achieving objectives and both short and

long term goals.

. Excels in reporting, assistance, and customer service. Results-

oriented, able to balance multiple responsibilities, consistently

delivering results on time.

. Highly adaptable, rapidly learn new procedures and processes, and

quickly adjust to changes in schedule, team structure, assignment

parameters, and organizational objectives.

PROFESSIONAL EXPERIENCE

The Washington Latin Public Charter School, Washington ( DC

2007 - Present

French Department Coordinator and Lead French Teacher

Key Achievements:

. Fully in charge of designing the High School French curriculum which

addresses cultural awareness, diversity, and problem solving

. Train new staff on implementing the French curriculum in their

classes

. Assist the Director of Academics in hiring French teachers

. Assist the Director of Academics in evaluating French teachers

. Planned school's first-ever field trip to Paris, France, negotiating

airfares, ground transportation, food and housing arrangements

. Raised money through various fund raising and social events

. National French Exam coordinator for the Middle and Upper School

divisions

. Assistant coach for the JV Girls Basketball team.

. Constantly recognized as "exceeding expectations" and being a "true

professional"

Washington ( DC

2005 -

Present

Free Lance Translator

. Edit College professor presentations and researches

. Translate medical articles and reports from French to English and vice

versa.

West Virginia University, Morgantown ( WV

2004 - 2007

Lecturer

Key Achievements:

. Taught beginner, intermediate and advanced French language courses.

. Worked with the Foreign Languages Department to developed and implement

second language acquisition assessments.

. Collaborated with the Department to develop faculty training programs

that address the areas of second language acquisition, diversity in the

curriculum, and student-centered pedagogical tools.

Galeries Lafayette, Paris ( France

2001 - 2004

Sales Associate

Key Achievements:

. Provided one on one and achieve 15% increase in sales by working with

customers in fitting room.

. Honored as most productive sales person within three month with

company

EDUCATION AND CREDENTIALS

MA, Secondary Education

West Virginia University, Morgantown ( WV

MA, Foreign Languages, French & TESOL

West Virginia University, Morgantown ( WV

License, Bachelor of Arts, Anglophone Studies

Universit Blaise Pascal, Clermont-Ferrand ( France

Language Proficiency: French (Native Speaker), English (Proficient),

Spanish (Intermediate Level)

PUBLICATIONS

. "Perspectives on fossilization in second language acquisition"

Functions of Language (Linguistic Journal), August 2007. Publisher:

John Benjamins

. "L'Image de l'anti-famille et de la r volte dans Vip re au Poing

d'Herve Bazin. " Labyrinth Literary Magazine, April 2007. Publisher :

University of Indiana, Bloomington, ID

. "The role of adultery in Marie de France's Les Lais." West Virginia

University Philological Papers (Magazine/Journal), September 2006.

Publisher: Thomson Gale

. "Sex and the City: Empowering Women or Perpetuating Gender Roles?"

The Far West PCA/ACA conference, Las Vegas, NV, January 2006

TECHNICAL SKILLS

Microsoft Office Professional Suite (Word, Excel, Access, PowerPoint),

Polyvision Board, SMART Board



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