Karyn Johnson

**** ****** *****

Carrollton, TX *5010

972-***-**** Home

Email Me @ abocg4@r.postjobfree.com

objective

TO OBTAIN A POSITION IN A FAST PACED, GROWING, AND

PROFESSIONAL ENVIRONMENT, WHILE WORKING ALONG SIDE A

FRIENDLY, UPBEAT AND POSITIVE TEAM WHICH WILL ENABLE ME TO

EDUCATION FURTHER MY KNOWLEDGE WHILE UTILIZING MY SKILLS AND

EXPERIENCE.

SKILLS Ashford University

2011-2015 Actively pursuing Bachelor's Degree in

Business Administration

1999-2000 Lake Washington Tech Kirkland,

WA

Courses Taken Excel 97, Word 2000, Windows 98, Typing.

Strong Customer Service, Strong Computer skills with working

knowledge of Word, Excel, Outlook, Visio, PowerPoint,

SharePoint, One Note, Data Entry Alpha/Numeric, SharePoint, Discovery, Internet Explorer. Maintain confidentiality,Conference room bookings

Ability to work in a fast paced environment.

Ability to interact with other employees

Able to resolve complaints in professional manner.

CONTRACTED Established exceptional record of responsibility (No

POSITIONS Lateness's or Absenteeism's).

Multi-tasked, Willingness to learn new skills and accept new

responsibilities.

Well organized and attention to detail.

Ability to take direction and assume other responsibilities.

Proactive when accepting new responsibilities.

Plan travel arrangements, morale events and offsite events.

Edit and proofread outgoing and drafted correspondence

Support to Executive levels

Calendar Management

Create hyperlinks in documents

Prepare Shipments via FEDEX, & UPS

Prepare managers expense reports

Office Supply Ordering

Experience with multi-line phone systems

REGULAR

EMPLOYMENT Bank of America

Plano, TX

May 2012 to September 2012

Clerical Assistant

HTS Reporting & Analytics Business Controls Department

Provided Administrative Support to the Business Control

Group

Performed general administrative tasks and support to the

home loans default operations group. Tasks included

portfolio management, documentation, and client management.

Work as a team to promote positive and accurate

communication.

Handle confidential information

Maintained departments' internal sites to include Discovery,

SharePoint and Shared Drive. Saved and uploaded important

documents to be easily accessible to department and third

party vendors.

Updated Procedure Manuals for each daily, weekly, monthly,

and quarterly report.

Prepared forms for Quality Control Dept. For audit

purposes.

Uploaded departments report documents to SharePoint site

Burt and Associates

Plano, TX

February 2012

Client Services Admin

Enter new accounts into database

Save accompanying documents into pdf form onto network drive

Attaching pdf. Documents to customers file.

Mail out letters to clients daily

Computer Associates Int.

September 2007 to November 2007

Bellevue, WA

Service Representative

Direct calls to appropriate personnel

Greet and register all visitors and vendors

Accept incoming deliveries, Prepare Outgoing Shipments

Setup Learning Center Classroom

Submit facility requests

Secure reception area at end of the day

Wyndham Vacation Ownership

Redmond, WA

April 2009 to May 2011

Vacation Planning Counselor (At Home Agent)

Ensure the highest level of professionalism and customer

service with owners.

Ability to solve problems to meet owner's needs.

Utilizing solid judgment, product knowledge, technical

knowledge, and problem solving, be able to offer detailed

insight and alternatives to help owners complete their dream

vacation choice.

Collect maintenance fees from owners or offer the owner the

option to buy more credits/points when appropriate to

complete their vacation request.

Demand Media Inc.

December 2007 to February 2009

Kirkland, WA

Administrative Assistant to President/Receptionist

Greet & Register guests and interview candidates

Post daily conference room schedules on conference room

doors

Prepare President's and his direct reports monthly expense

reports

Prepare Travel Arrangements for President and his direct

reports

Order Office Supplies, assist with company events

Main point of contact for sending & receiving (FedEx/UPS &

regular mail)

Order taxi service or transportation for employees/clients

Manage conference room's availability

Secure front desk and lobby area at end of each day

Maintained & updated SharePoint site regularly

Created front desk procedure manual loaded to SharePoint

site

O.A.S.I.S, INC. (Office Assembly & System Installation

Specialists)

March 2006 to August 2007

Woodinville, WA

Office Administrator supported CEO &

President/Receptionist

Receive and direct incoming calls to proper personnel

Order Office Supplies, Update employee Phone List

regularly

Mail out Invoices and Statements Monthly

Assisted with entire crew for large office moves

Create Work Orders and requests of Labor PO's for Project

Managers

Plan company events i.e. Holiday Party

Enter employees weekly hours into timesheets

Secure and Lock up lobby at end of the day

Core staff Services

February 2005-May 2005

Bellevue, WA

Contract Positions Held @ Microsoft

Clerical Data Entry Microsoft Windows Media- DMDOPS

Administrative Assistant- Quality Assurance Group

Administrative Assistant- Supported Sr. VP & Chief of

Staff- R&D Advanced Strategies & Policy Group

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