**** ********** **., *********, ** *****

440-***-**** abocc8@r.postjobfree.com

Cory Funaro

OBJECT IVE

- To obtain a rewarding position in which my t raining, experience, and communication

skills will be fully utilized.

EDUCAT ION

(07/2009) NCSF Certification

-National Counsel on Strength and Fitness

-Passed National test for personal t raining certification.

(8/2002-6/2006) Brush H igh School Lyndhurst, OH

College Prep

- Graduated with full academic schedule as well as participation in Varsity football.

PROFESSIONAL EXPER IENCE

(04/2012-current) PetPeople Woodmere, OH

Shift Manager

-Ensure all assigned tasks are completed up to company standard during the duration of my

shift.

-Communicate effectively with management on store set up and changes to run an efficient

and successful store.

-As a manager on duty, settle all customer concerns and issues.

-Supervise part time associates and make sure they are doing a satisfactory job with their

responsibilities.

-Responsible for all opening and closing procedures of the store as well as cash f low and

deposits.

-Perform stock, inventory, ordering of supplies, and merchandising.

-Inform and teach customers about our products and supplies.

(04/2011-03/2012) B ig Lots Chardon/Beachwood, OH

Associate Manager

-Manage a group of 20-25 store associates including delegation and oversight of daily tasks

and special projects.

-Inventory, stocking and organization of all store merchandise, including maintaining a

detailed accounting of merchandise receipt and set up of all retail displays.

-Administrative and office duties of payroll using ADP, hi ring, termination, and disciplinary

action of store associates.

-Management of all cash f low, from registers to deposits for the store.

-Responsible for opening and closing procedures.

-Earned promotion from Customer Service Specialist to Associate Manager in

acknowledgment of demonstrated ability to handle responsibility, relate with store

associates and customers, and exceptional work ethic.

-Provide resolution of customer service issues in a courteous and professional manner.

-Troubleshooting of daily problems related to customer service, store associates, inventory,

and money.

(10/07-05/2011) U rban Active Fitness L yndhurst, OH

Personal T rainer/Customer Service Representative

-Earned promotion from customer service representative to personal t rainer in accordance

w ith studying for and passing national certification test and reliable and enthusiastic

performance as a customer service representative.

-Sales of gym memberships and personal t raining packages including package upgrades for

existing clients by building and maintaining relationships and production of reliable

results.

-Personal t raining duties include client measurement and assessments, nut r i t ional

guidance, construction of cardio programs, and workout plans based on client needs and

goals.

-As customer service representative provided gym members and guests with assistance in

resolution of any membership issues.

-Daily tasks as customer service representative included reception, retail, membership-

related paperwork and account maintenance, and membership sales.

-Received promotion to Assistant Manager after 4 months of employment in recognition of

exceptional customer service related performance.

-Assisted with stocking and monthly retail inventory.

(3/07-9/07) G ame Stop R ichmond H ts., OH

Customer Service Representative

-Subscription sales for gaming magazine in accordance with sales quotas.

-Performed game presales, including taking reservations and down payments for upcoming

games.

-Customer service tasks such as payment t ransactions, providing advice and answers for

any gaming questions.

-Stocking and inventory.

(8/05-2/07) C atalano’s Grocery Store Mayfield, OH

Sanitation/Stocking

-Stocking and inventory.

-Disassembled/Reassembled equipment for cleaning and sanitizing.

-Transport of heavy loads.

-Cleaning of entire department.

References: Available upon request

Contact this candidate