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Admin/Cerical office support, Customer Service Rep., Receptionist

Location:
Costa Mesa, CA, 92627
Posted:
February 14, 2013

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Resume:

Lisa Rene Rios

**** ******** ***., ***** ****, CA 92627 • (C): 949-***-**** • aboc9v@r.postjobfree.com

Objective:

To seek competitive employment in the Massage Therapy/Customer Service field with a company that will utilize my experience, work ethic, and professionalism.

Skills:

• Multi-task oriented and flexible

• Energetic, professional, and customer oriented

• Knowledge of MS Word, Excel, & Outlook

• Effective working independently or as a cooperative team member

• Self motivated, confident, and dedicated to quality work

Work Experience:

Gasparre Chiropractic, Costa Mesa, CA 02/2006-02/2011

Massage Therapy

• Apply trigger point therapy/myo facial release

• Provide treatment for medical conditions, injuries, or wellness maintenance through massages

• Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises to maintain range of motion due to injury or normal wear and tear of the body

• Develop and propose client treatment plans that specify which types of massage are to be used

• Refer clients to other types of therapists when necessary

• Experience in determining which modalities to use such as infrared lamps, wet compresses, ice, and whirlpool baths to promote clients recovery, relaxation, and well-being towards expediting healing process

• Treat clients in professional settings or travel to clients offices and homes

Body Centre Day Spa, Costa Mesa, CA 09/2005-02/2006

Administrative Assistant/Receptionist/Massage Therapy

• Provided superior customer service to ensure the satisfaction of the customers and return business

• Greeted clients over the phone to schedule & confirmed appointments

• Performed general office duties such as, filing, data entry, ordering and stocking supplies

• Utilized my excellent organizational abilities to help keep business running efficiently for both employees

and customers

• Answered inquiries and obtain information for general public, customers, visitors, and other interested parties

• Provided information regarding activities conducted at establishment; location of departments, offices, and employees within organization

Balboa Horizon for Women Treatment Center, Newport Beach, CA 02/2005-09/2005

Facility Manager/Counselor

• Inspected house areas and ensure conformance to established standards in areas such as cleanliness,

Maintenance & safety

• Encouraged clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships, suggested to customers what might be helpful to reaching their goals

• Collected information about clients through interview, observation and tests

• Counseled clients and patients, individually and in group sessions, to assist in providing tools to overcome dependencies, adjusting to life, and making positive changes for their future happiness

Education:

Physical Medical Assistant & Massage Therapist Certificate-Pacific College for Medical Careers, Costa Mesa, CA



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